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The patient’s NHS number, date of birth, demographic details (including preferred phone number), access, reason for referral and start date.
Name, clinic or agency, phone and email address.
Access to the night district nursing service for the general public is via 111. Please call 111 from a landline if you have one.
111 will triage the calls and will pass patients requiring night district nursing to the night district nursing service either when the service begins at 20:00 or when the call is received during the night. The nurse on duty will then phone the patient and arrange to visit as necessary.
Referrals and updates made prior to 20.00 can be made to our:
Please spell the patient’s name and provide a date of birth or an NHS number to allow us to identify the patient.
Our messages are retrieved at 8pm.
Do not leave a voicemail or send an email after 8pm for a patient who needs to be seen the same night.
Phone: 020 8102 5500 between 8pm and 8.30pm
Telephone: 111 and we will phone you back
Please do not leave messages after 8pm (20.00) as the referral or update may not be picked up until much later in the night.
Our mobile phones will be switched on 8pm (20.00) until 8am.
Give both mobile numbers and advise palliative care patients and their family/ friends to call again if after 15 minutes if they do not receive a response to their message, as we do not wish to miss any calls.
WLCCG and H&FCCG: 07917162679
The night district nursing service operates between the hours of 8pm and 8am providing planned nursing care and rapid response management for patients in their own homes and in residential accommodation.
Our service provides nursing assessments and care for housebound patients with a variety of healthcare needs from 6.30pm to 7am.
We see patients at home and in residential care settings. The service supports and encourages people with disabilities and long-term conditions to live independent lives.
Morden, SM4 5DX