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Our new quality strategy for 2017-2020 is about taking us from Good to Outstanding in the Care Quality Commission (CQC) ratings. To help us achieve this we are setting up new quality councils. These councils are led by frontline staff and identify improvements that could be made to our services, with patient representatives sitting on each council. Patient representatives are active members of the council, working with our staff to drive a project through to success. Earlier in 2017 we received a fantastic response to a mail-out asking for people interested in joining the councils. We are still accepting applications to be part of our Quality Councils, so please do get in touch to find out more. Should you wish to be part of a council please do not hesitate to make contact with Jessie Levett, programme manager.
There is more information about these campaigns in our quality strategy.