The St Charles Urgent Care Centre remains temporarily closed to walk-in patients. A booked clinic centre is operating in place of this service, which can be accessed by referral. Further details about the booked clinic are provided below.
- Monday to Sunday: 08:00 - 18:00
- Open on bank holidays
About the booked clinic service
The St Charles Urgent Care Centre booked clinic is a nurse led same day urgent care service for West London CCG and Brent CCG registered patients. The clinic is run by Central London Community Healthcare NHS Trust.
How is this different to a walk-in service?
Due to the ongoing COVID-19 pandemic, it is not possible to safely operate 'walk in' health services. Patient safety is our priority, so patients will need to be referred to these services by their local GP surgery or NHS 111. This will allow us to screen any patients with COVID-19 symptoms and refer them to an appropriate service.
How can I be referred to the booked clinic and who can be seen here?
An appointment to attend the booked clinic will need to be made through NHS 111. You may be given the option to attend the clinic if you have a minor injury (e.g. minor scalds and burns, minor head injuries or abdominal pain) that can be treated on site by our nurse practitioners.
Will I be able to access the service without a referral in future?
We will operate a booked clinic/referral service so long as infection prevention and social distancing requirements are in place, which will likely be for the duration of the COVID-19 pandemic. The service will re-open on a walk-in basis when it is safe to do so.
Where else can I be treated?
If you have health concerns, you can:
- Call your GP practice, or visit your GP practice website
- Call 111, or visit here
- Call 999 if it’s an emergency and you feel your life is in danger
Telephone: 0208 102 5111
The nearest public transport links are:
- By tube: Ladbroke Grove (Hammersmith & City / Circle Line)
- By bus: 7/316/N7 (Oakworth Road)