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Walk-in centres

Find your local walk-in or urgent care centre
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Some of our walk-in services are temporarily closed or operating differently due to COVID-19. This page provides information about the services currently operating at our walk-in and urgent care centres and how you can access them.

If you are showing symptoms of coronavirus, please do not visit a walk in centre or urgent care centre. For any health concerns, call 111 or visit the 111 online service

COVID-19 update 

From Friday 25 February 2022, our walk-in centre at Edgware Community Hospital will re-open with pre-booked and walk-in services available. 

The centre was temporarily closed in December 2021 due to the ongoing pandemic and additional challenges created by the Omicron variant, including workforce issues due to staff absences. We are pleased to now be in a position to re-open and provide nurse-led clinics seven days a week from 08:00 to 18:00

Last year, the service began the process of establishing bookable appointments via NHS 111. Bookable appointments have now been established and patients can visit the NHS 111 service online or call NHS 111 to book an appointment. Walk-in clinics are also available however we will need to prioritise booked appointments and urgent cases, so there may be delays. We strongly advise that you telephone 111 in the first instance before visiting the service.

The service is available to all patients needing to access care for all minor injuries and illness in children (aged over 12 months) and adults. All visitors must continue to wear a face covering and follow social distancing rules when accessing care at the centre. You can read more guidance for patients and visitors here

For more information about appointments, visit the NHS 111 service online or call NHS 111. 

COVID-19 update

Since the start of the coronavirus pandemic, the walk-in centre at Finchley Memorial Hospital has been operating largely as a minor injuries unit and not attending to patients with illnesses.

Although we are beginning to once again see patients with some minor illnesses, we are not able to attend to patients who have symptoms of possible Covid-19. Patients arriving with possible Covid-19 will not be admitted and will instead be advised to contact NHS 111 or their GP and if they are unwell to go to their local Emergency Department. You can visit the NHS.UK website to check if you have symptoms of COVID-19.

Please note, the COVID-19 booster vaccine will not be available at this clinic. To find your nearest walk-in site offering the COVID-19 vaccine (first dose, second dose and booster) visit the NHS.UK website

In the interest of obtaining appropriate and timely care, all patients with illness (not requiring urgent treatment in A&E) are strongly encouraged to contact NHS111 or their GP before attending a Walk-in Centre or Urgent Care Centre.

Due to the necessity of maintaining a Covid-19 safe, socially distanced environment the capacity of our waiting room has been reduced and can now accommodate a maximum of 17 patients. If this capacity is reached, patients will not be admitted and will be, as appropriate, advised to return later, call 111, or to attend an alternative healthcare setting. Adult patients may not be accompanied in the waiting room. Children and vulnerable or frail adults may be accompanied by a single carer.

Any patient or carer attending the hospital will have a screening at the front door to exclude Covid-19 contact or symptoms. Face coverings are required to be worn by everyone entering the hospital unless they have medical exemption.

Phone

020 8349 7470 

Opening times 

Monday to Sunday: 08:00 – 21:00

Get Directions

5-7 Parsons Green
London 
SW6 4UL

 

From Thursday 1 September 2022, the walk-in service at Parsons Green has re-opened and provides nurse-led clinics five days a week from 08:15 to 18:00

The service is available for patients needing to access care for all minor injuries and illnesses and will provide same day care without an appointment. The walk-in centre is unable to see pregnant women or children under 12 years old.

All visitors are advised to continue to wear a face covering when accessing care at the centre. 

Opening times

Monday to Friday: 08:15 - 18:00
Saturday Sunday: closed 
Bank holidays: open

Referrals and treatments

All walk-in patients, irrespective of where they live who attend the walk-in centre will receive or be directed to appropriate care. 

In addition to the walk-in service, an appointment booked service will be retained to allow NHS 111 and GPs to book North West London patients for remote/virtual triage at the centre. Patients registered with a GP practice outside NW London will not be able to access the service via NHS 111 or via GP booked appointment.

Please note that the service is unable to provide the following: repeat prescriptions, reports for insurance/fit to fly, medical certificates, routine referrals, blood tests, chronic disease management (inc asthma review, BP checks/hypertension management, oral contraception/LARC etc).

Alternative treatment

If you have health concerns, you can:

  • Call your GP practice, or visit your GP practice website
  • Call 111, or visit www.111.NHS.UK
  • Call 999 if it’s an emergency and you feel your life is in danger 
     

Contact information

Telephone: 0208 102 4000

Directions

The nearest public transport links are:

  • By tube: Parsons Green underground station (District Line)
  • By bus: 22 / N22 (King's Road)

Get directions

1 Frith Street

London

W1D 3HZ

COVID-19 update

From 27 November 2021, a booked clinic is operating in place of the walk-in service at Soho, which can be accessed by referral. Further details about the booked clinic and referral process are provided below. 

Due to COVID-19, the walk-in service at Soho remains temporarily suspended to ensure the safety of our patients and staff.

Please note, the COVID-19 booster vaccine will not be available at this clinic. To find your nearest walk-in site offering the COVID-19 vaccine (first dose, second dose and booster) visit the NHS.UK website

Opening times

Saturday: 10.00 – 16.00
Sunday: 10.00 – 16.00

Monday to Friday: closed

About the booked clinic service

The Soho booked clinic service is a nurse-led service for patients (registered and unregistered) in all North West London boroughs. The clinic is run by Central London Community Healthcare NHS Trust.

Referrals and treatments

Patients living in North West London can attend the booked clinic via a referral from the NHS 111 service or via self-referral by telephoning the clinic on 020 7534 6500. Face-to-face and virtual appointments will be available.

Our nurse practitioners will be able to diagnose and treat a number of minor illnesses via this service.

Please note, the COVID-19 booster vaccine will not be available at this clinic. To find your nearest walk-in site offering the COVID-19 vaccine (first dose, second dose and booster) visit the NHS.UK website.

Alternative treatment

If you have health concerns, you can:

  • Call your GP practice, or visit your GP practice website
  • Call 111, or visit www.111.NHS.UK
  • Call 999 if it’s an emergency and you feel your life is in danger 

Contact information

Telephone: 020 7534 6500

Directions

The nearest public transport links are:

  • By tube: Tottenham Court Road Station (Central and Northern lines)
  • By bus: 7, 10, 19, 24, 38, 73, 98

Get Directions

St Charles Hospital
Exmoor Street
London W10 6DZ

From Thursday 28 July 2022, our urgent care unit at St Charles Hospital will re-open to a walk-in service and provide nurse-led clinics seven days a week from 08:00 to 18:00

Bookable appointments have now been established and patients can call NHS 111 to book an appointment. Walk-in clinics are also available however we may need to prioritise booked appointments and urgent cases, so there may be delays. 

Opening times

Monday to Sunday: 08:00 - 18:00
Closed Christmas Day

Treatments

The service is available to all patients needing to access care for all minor injuries and illness in children (aged over 12 months) and adults. All visitors are advised to continue to wear a face covering when accessing care at the centre. 

Alternative treatment

If you have health concerns, you can:

  • Call your GP practice, or visit your GP practice website
  • Call 111, or visit www.111.NHS.UK 
  • Call 999 if it’s an emergency and you feel your life is in danger 

 

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Contact us

CLCH Head Office

Ground Floor 15
Marylebone Road
London  NW1 5JD


Telephone: 020 7798 1300

PALS: clchpals@nhs.net

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