Freedom of information requests (FOI)

As a public sector organisation we have a duty to provide information about the work we do.

If you can't find the information you need from our published sources, we're committed to answering information requests under the Data Protection Act 2018 and the Freedom of Information Act 2000.

Publication scheme Previous FOI responses

What's in the act?

The Act gives you the right to know how our services are run, how much they cost, our targets and results, and how you can make a complaint if you need to.

There are some exemptions, which are managed according to the Freedom of Information Act Code of Practice (PDF 267KB) and guidance from the Information Commissioner's Office

What happens when you send a request?

Once we have received your request, we'll send you an acknowledgement. Then we are bound by law to give you a response within 20 working days of receipt. 

Will I be charged?

We may charge fees for requests as outlined in the Freedom of Information Fee Regulations.

If I am not satisfied with the response?

In the first instance, you should appeal to us directly via our email, in line with our FOI appeal process 

If you're still dissatisfied after the appeals process, you have the right, under section 50 of the Act, to apply to the Information Commissioner to seek resolution to the matter.

Customer Contact, Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF
Tel: 0303 123 1113

Visit the Information Commissioner's Office website.

Making a FOI request

Before making a formal request to us, please check if we have already provided the information on this website via our publication scheme.

If the information you need is not on this website, then please contact us to make a FOI request. 


Address: Information Governance, Central London Community Healthcare NHS Trust, 5 - 7 Parsons Green, London, SW6 4UL.

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