Turn your patient experience into patient expertise

Patient Representatives

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Working in partnership with patients and the public is very important to us. One way we do this is by seeking support from Patient Representatives.

Patient Representatives are patients, carers, and families of people with lived experience of our services. Patient Representatives help us to listen to people who use our services, focus on what matters to them and involve them in improving our services.

As a Patient Representative, you will:

  • Take part in surveys, focus groups and meetings
  • Champion CLCH services in your community
  • Be asked your views on NHS topics
  • Have your say in the way our services run and change
  • Be invited to take part in working groups and service improvement
  • Support us to recruit fairly ensuring we represent the communities we support
  • Amongst many other activities!

Patient Representatives give their personal time and are not paid members of staff but they are offered Involvement Payments. Involvement payments are paid via our payroll system so are subject to deductions such as tax and national insurance. If you get any state benefits or health related insurance payments, we advise you to seek advice before taking payment.

To apply, you must:

  • Live in the boroughs we deliver services
  • Have experience of our services
  • Want to improve quality of services in your local area
  • Enjoy communicating with people and contributing ideas
  • Be aged 16+

If you would like to apply, please read the role description and make an application by clicking the link below.

We are currently looking for Patient Representatives local to:

  • Barnet
  • Brent, Harrow, Ealing
  • Merton, Wandsworth, Richmond, Sutton
  • Westminster, Kensington & Chelsea, Hammersmith & Fulham
  • Hertfordshire

Role description - Word document

Patient Representative Application Form – Fill in form


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Patient Safety Partners

Patient Safety Partners are a type of Patient Representative who help us design safer healthcare for our patients by listening to patient voices and making the changes our patients want to see.

As a Patient Safety Partner, you’ll challenge us to make positive change for all our patients and focus on the experiences for patients and their families when it comes to safety.

You don’t need to have done this before or be a patient safety expert to get involved. We’re looking for people with experience of being a patient at CLCH and an interest in ensuring our patients have the best experience possible.

We aren't recruiting new Patient Safety Partners right now. Please check back soon if you are interested.



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