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Phone: 020 8732 6227 or to make appointments call 020 8732 6328
Fax: 020 8732 6915
Phone: 020 8102 6095
Fax: 0300 008 3187 (central booking office)
Phone: 020 7792 7779
Fax: 020 7792 7754
Phone: 020 3219 5300
Fax: 020 3219 5301
103 The Grove
The service also operates from Heart of Hounslow Health Centre, Feltham Centre for Health and Holly Road Medical Centre, Chiswick.
Additionally, diabetes care locality clinics can be arranged by practices by contacting the service on: 0207 798 0860 or emailing: CLCHT.HFDiabetesService@nhs.net.
Phone: 020 7798 0872
For self-referrals, you can download this form.
This specialist service builds on routine care provided by the GP surgery. Referrals are made because the health professional would like the opinion of a diabetes specialist to help improve diabetes control and/or to provide support with specific diabetes related problem.
Our team will help patients to control their diabetes and reduce the risk of complications by providing patients with the skills, knowledge and confidence to self-manage their diabetes effectively.
Our team also provides support to those with diabetes (and their carers) who are housebound or in a residential or nursing home.
Additionally, we offer structured education programmes for all patients with diabetes in a variety of community locations.
The team base is at Morden Road Clinic, 254 Morden Road, SW19 3DA and operates from Monday to Friday, 8.30am – 4pm.
There are also clinics at: Nelson Health Centre, Wide Way Medical Centre, Colliers Wood Surgery and Central Road Medical Centre. These take place weekly on different days from Monday to Friday. Our SPA will offer more information about appointment availability/venue at the time of booking/processing the referral.
Phone: 0333 004 7555
Fax: 0300 008 2122
Healthcare professionals can refer into this service. For our education programmes in Hounslow patients can self-refer.
Hounslow only uses our Single Point of Access (SPA) for new patient bookings for podiatry.
The service in Hounslow also has a clinician only helpline that can be contacted for clinical queries: 07815 716838.
Following a clinical referral, a member of the Merton Single Point of Access (SPA) administration team will telephone to arrange a convenient clinic appointment or home visit.
During a first appointment the clinician will carry out a full assessment, with family/carers if appropriate, in order to create an agreed plan of care that best meets the patient’s needs.
Following a structured educational referral, a member of the Merton Single Point of Access (SPA) administration team will send out an invite letter with relevant information about the education programme and dates. To book onto an education group, patients will need to call the Merton SPA. If we do not hear from patients within 4 weeks, we will discharge the referral and notify the referrer.
Phone: 0333 004 7555 (for referrers)
Phone: 0333 241 4242 (for patients)
If you need to speak with a member of the team, please call SPA on the number above and the message will be forwarded to the appropriate member of staff. The team aim to respond to all messages within one working day.