Our diabetes teams provide support to adults with diabetes in a variety of community locations, and in the homes of housebound patients.

Our teams help patients control their diabetes and reduce the risk of short and long term complications by providing patients with the skills, knowledge and confidence to self-manage their diabetes effectively.
 

Who we see

Our diabetes service provides holistic support to type 2 diabetes patients in the management of their condition in community and GP practice setting. The service offers foot protection for moderate and high risk type 1 and type 2 diabetes patients, and education and lifestyle management for type 1 and type 2 diabetic patients.

Our services are provided to help empower patients to self-manage their condition and maintain an independent lifestyle.

For Hammersmith & Fulham, Hounslow, Kensington and Chelsea and Westminster, all services run Monday to Friday from 9am-5pm (with some evening clinics and education classes until 8pm).

Barnet team contact details

Barnet community diabetes service

Phone: 020 8732 6227 or to make appointments call 020 8732 6328

Fax: 020 8732 6915

Hammersmith & Fulham, Kensington and Chelsea, and Westminster team contact details

Hammersmith & Fulham community diabetes service

Phone: 020 8102 6095
Fax: 0300 008 3187 (central booking office)
Email: clcht.hfdiabetesenquiries@nhs.net

Kensington and Chelsea community diabetes service

Phone: 020 7792 7779
Fax: 020 7792 7754
Email: clcht.diabetes@nhs.net

Westminster community diabetes service

Phone: 020 3219 5300
Fax: 020 3219 5301
Email: diabetes.wpct@nhs.net

Hounslow team contact details

Hounslow’s diabetes main base:

103 The Grove
Isleworth
TW4 7JE

The service also operates from Heart of Hounslow Health Centre, Feltham Centre for Health and Holly Road Medical Centre, Chiswick.

Additionally, diabetes care locality clinics can be arranged by practices by contacting the service on: 0207 798 0860 or emailing: CLCHT.HFDiabetesService@nhs.net.

Our education initiatives provide:

  • X-PERT & X-POD structured education programmes (except Barnet).
  • X-PERT insulin and Arabic speaking programmes (except Barnet).
  • Diabetes awareness talks to community groups

You can contact X-PERT education in Hounslow:

Phone: 020 7798 0872
Email: CLCHT.HounslowDiabetesEducation@nhs.net
For self-referrals, you can download this form.

 

Merton team contact details

The community diabetes service is a team of diabetes specialists; consultants, specialist nurses, dieticians and podiatrists for people with type 1 and type 2 diabetes, in Merton.

This specialist service builds on routine care provided by the GP surgery. Referrals are made because the health professional would like the opinion of a diabetes specialist to help improve diabetes control and/or to provide support with specific diabetes related problem.

Our team will help patients to control their diabetes and reduce the risk of complications by providing patients with the skills, knowledge and confidence to self-manage their diabetes effectively.

Our team also provides support to those with diabetes (and their carers) who are housebound or in a residential or nursing home.

Additionally, we offer structured education programmes for all patients with diabetes in a variety of community locations.

The team base is at Morden Road Clinic, 254 Morden Road, SW19 3DA and operates from Monday to Friday, 8.30am – 4pm.

There are also clinics at: Nelson Health Centre, Wide Way Medical Centre, Colliers Wood Surgery and Central Road Medical Centre. These take place weekly on different days from Monday to Friday. Our SPA will offer more information about appointment availability/venue at the time of booking/processing the referral.

Merton single point of access

Phone: 0333 004 7555
Fax: 0300 008 2122
Email: clcht.mertonspa@nhs.net

Barnet referral information

Barnet referral form and referral guidance.

Phone: 020 8732 6227 or to make appointments call 020 8732 6328

Fax: 020 8732 6915

Hammersmith & Fulham, Kensington & Chelsea and Westminster referral information

Kensington and Chelsea referrers can download our Kensington and Chelsea Community Diabetes Service Factsheet here or the Kensington and Chelsea referral form here.

For more information about referring our diabetes service in these boroughs and for the appropriate referral forms, visit our Hammersmith & Fulham, Kensington and Chelsea and Westminster health professionals’ pages.

Hounslow referral information

Healthcare professionals can refer into this service. For our education programmes in Hounslow patients can self-refer.

  • Phone: 020 7798 0860 (general queries for Hounslow)

Hounslow only uses our Single Point of Access (SPA) for new patient bookings for podiatry.

  • Phone: 020 8102 5555

The service in Hounslow also has a clinician only helpline that can be contacted for clinical queries: 07815 716838.

Email: CLCHt.hounslowdiabetesICSservice@nhs.net

Merton referral information

Any healthcare professional can refer into this service.

Following a clinical referral, a member of the Merton Single Point of Access (SPA) administration team will telephone to arrange a convenient clinic appointment or home visit.

During a first appointment the clinician will carry out a full assessment, with family/carers if appropriate, in order to create an agreed plan of care that best meets the patient’s needs.

Following a structured educational referral, a member of the Merton Single Point of Access (SPA) administration team will send out an invite letter with relevant information about the education programme and dates. To book onto an education group, patients will need to call the Merton SPA. If we do not hear from patients within 4 weeks, we will discharge the referral and notify the referrer.

Phone: 0333 004 7555 (for referrers)
Phone: 0333 241 4242 (for patients)
Email: clcht.mertonspa@nhs.net

If you need to speak with a member of the team, please call SPA on the number above and the message will be forwarded to the appropriate member of staff. The team aim to respond to all messages within one working day.

Useful documentation:

Wandsworth referral information

Wandsworth referral information.

Wandsworth single point of access
Phone: 0333 300 0950
Fax: 0300 008 2137
Email: clcht.wandsworthspa@nhs.net

Merton inclusion and exclusion criteria

Inclusion:

  • Over 18 years of age unless referred by paediatric diabetes services
  • Registered with a Merton GP
  • The patient must have a clear diagnosis of diabetes

Exclusion:

  • Pregnant women
  • Newly diagnosed patients with Type 1 diabetes
  • Patients needing continuous blood glucose monitoring
  • Patients with Type 1 diabetes with recurrent hypo’s
  • Patients with associated mental health issues, for example eating disorders

Home visits

Yes, for those who require booked hospital transport to attend other clinical appointments.

Locations and opening hours

St Charles Centre for Health and Wellbeing

Exmoor Street, London, W10 6DZ

Violet Melchett Clinic

30 Flood Walk, London, SW3 5RR

Health @ the Stowe

260 Harrow Road, London, W2 5ES

Lisson Grove Health Centre

Gateforth Street, London, NW8 8EG

Pimlico @ the Marven

46-50 Lupus Street, Pimlico, London, SW1v 3EB

Parkview Health Centre for Health and Wellbeing

56 Bloemfontein Road, London, W12 7FG

Parsons Green Health Centre

5-7 Parsons Green, London, SW6 4UL

Richford Gate Primary Care Centre

Richford Street, London, W6 7HY

Hounslow 103 The Grove

Isleworth TW4 7JE

Morden Road Clinic

254 Morden Road, SW19 3DA
o Opening times: Monday – Friday (8.30am – 16.00pm)

Nelson Health Centre

Kingston Road, SW20 8DA

Wide Way Medical Centre

15 Wide Way, Mitcham, CR4 1BP

Colliers Wood Surgery

58 High Street Colliers Wood, London, SW19 2BY

Central Road Medical Centre

44-46 Central Road, Morden, SM4 5RT

Heart of Hounslow Health Centre

92 Bath Rd, Hounslow TW3 3LN

Feltham Centre for Health

210 High St, Feltham TW13 4BH

Holly Road Medical Centre

2A Holly Road, Chiswick, London W4 1NU