We provide dental care for adults and children who cannot be treated in the general dental service:

  • Children who require more specialised care
  • People with severe learning disabilities and autism
  • People with complex medical histories
  • People with social, emotional, psychiatric, psychological or physical disabilities, and other problems more suited to a special care environment
  • People who are housebound

Our specialist dental teams provide a range of services on referral, with specialists in the following fields:

  • Oral surgery
  • Restorative dentistry
  • Periodontics (gum disease)

There is a walk-in dental service for homeless people at the Great Chapel Street Health Centre, 13 Great Chapel Street, London W1F 8FL on Wednesdays and Tuesday mornings.

We provide an emergency dental service at St Charles Centre for Health in the evenings and at weekends and public holidays. Our emergency dental service is not a walk-in service and is accessed by calling the NHS 111 helpline.

Our service is very busy and patients who do not attend appointments, or do not cancel with sufficient notice, may be discharged back to the care of their referrer.

Some specialist dental services have waiting lists. If you have been referred for specialist care, you can find out the approximate waiting time by calling 020 7534 6524 / 6529.

Children's (paediatric)

This specialist-led service cares for children from birth to age 15 who have a physical, sensory, intellectual, mental, medical, emotional, psychological or social impairment or disability, or who are uncooperative and can't be treated in general practice.
 
We can provide sedation and have a good skill mix which includes experienced dental therapists and dentists skilled in dealing with children. We have strong links with local hospitals if more specialist assistance is needed.
 
We conduct regular screening and support programmes in local special schools alongside our oral health promotion team.

Contact details

Phone: 020 7534 6524 / 6529 or 111 out of hours
Email: clcht.dental@nhs.net
eFax: 0300 008 3279

Opening hours Monday to Friday, 9am to 5pm (appointment only).
 
This is not a drop-in service. Home visits are available.
 

Referring to our children's (paediatric) unit

We accept referrals from:

  • general dental practitioners
  • doctors
  • social workers
  • care staff
  • district/community nurses
  • other health and social care professionals.
All local paediatric dental referrals sent to us should comply with the NHS England (London) paediatric dental referral pathway.
 

Adult special care

We support the oral health of people in our community aged 16 and over who have physical, sensory, intellectual, mental, medical, emotional or social impairment or disabilities which precludes treatment in general dental practice.
 
Our dedicated team includes staff with specialised experience, qualifications, expertise, and equipment (sedation, hoists, wheelchair tipper) for supporting people with special needs. We also have strong relationships with community groups and specialists in local hospitals.
 
We provide clinical care and screening of people in special schools and care homes and we support an active oral health promotion/education service.

Contact details

Phone: 020 7534 6524 / 6529 or 111 out of hours
Email: clcht.dental@nhs.net
eFax: 0300 008 3279
 
Opening hours Monday to Friday: 9am to 5pm (appointment only).
 
This is not a drop-in service. Home visits are available but the range of treatment available is limited. Transport may be available for patients who are too disabled to attend our clinics on their own.

Referring to our adult special care unit

Referrals are accepted from:

  • general dental practitioners
  • doctors
  • social workers
  • care staff
  • district/community nurses and other health/social care professionals

We accept referrals from:

  • general dental practitioners
  • doctors
  • social workers
  • care staff
  • district/community nurses
  • other health and social care professionals

All local adult special care dental referrals sent us should comply with the relevant NHS England (London) dental referral pathway.

 

 

Specialist restorative and periodontal

This consultant-led service provides clinical restorative dental procedures which cannot normally be provided by general dental practitioners and require specialist care.
 
We offer a range of procedures including:
 
  • Endodontics: certain root canal procedures as specified in our criteria
  • Periodontics: treatment and prevention of gum disease and diseases of the dental supporting tissues
  • Removable prosthodontics: provision of removable dentures

Contact details

Phone: 020 7534 6524 / 6529 or 111 out of hours
Email: clcht.dental@nhs.net
Fax: 0300 008 3279

Opening hours Monday to Friday: 9am to 5pm (appointment only).

Referring to our specialist restorative and periodontal

Patients must be referred by a dentist.
 
We only accept patients whose treatment conforms with our referral criteria.

Specialist minor oral surgery

This consultant-led service provides clinical oral surgery procedures for patients referred by general dental practitioners.

We offer a range of oral surgery procedures including:

  • Surgical extraction of teeth and roots
  • Surgical wisdom teeth removal
  • Removal of teeth following previous failed extractions
  • Surgical exposure of teeth
  • Minor soft tissue surgery
  • Surgical endodontic (root canal) work
Our service has been established for more than 20 years and operates from state-of-the-art premises using high quality equipment and up to date techniques to ensure a safe and good outcome.
 
We provide IV sedation for selected cases.

Referring to our specialist minor oral surgery

Referrer contact details

Phone: 020 7534 6524 / 6529
Email: clcht.dental@nhs.net
eFax: 0300 008 3279

N.B.: This service is not for patients who need general anaesthetic or who have very complex medical histories.

 

Out of hours emergency dental service

We provide emergency out-of-hours dental care for patients referred by the NHS 111 telephone triage service.
 
Patients must call 111 to be given an appointment at the St Charles Centre for Health and Care dental clinic, or other contracted providers.
 
Only emergency dental care is provided and patients requiring follow up or routine care must contact their local general dental practice. NHS charges are payable by patients who are not exempt.
 
Appointments are issued by the triage service in the order they are received. Walk in patients will be asked to contact 111 to make an appointment.

Location and opening hours

St Charles Centre for Health and Care, Exmoor St, London W10 6DZ

  • Monday: 7pm to 10pm
  • Tuesday: 7pm to 10pm
  • Wednesday: 7pm to 10pm
  • Thursday: 7pm to 10pm
  • Friday: 7pm to 10pm
  • Saturday: 10am to 4.30pm and 7pm to 10pm
  • Sunday: 10am to 1.30pm and 7pm to 10pm
The service is open on bank holidays apart from the August bank holiday.

Contact 111 to request an appointment and get details of opening hours.

Homeless dental

Our dental service for homeless people provides NHS dental care from our base in Great Chapel Street and in outreach settings. Experienced staff can provide oral health advice, check-ups and treatment for people who are homeless.

We have booked appointments and walk in patients are welcome, but it is best to call in advance to check clinic timings. We prefer that appointments are made and kept.

To access the service, patients must provide a medical history.

Referring to our homeless dental service

We accept referrals from health and social care professionals for vulnerable people.
 
Phone: 020 7437 9360 and 111 out of hours.

Location and opening hours

Great Chapel Street Clinic, 13 Great Chapel Street, London W1F 8FL
 
  • Tuesday: 1.30pm to 4pm
  • Wednesday: 9.30am and 12pm and 1.30pm to 4pm
  • Friday: 9.30am to 12pm and 1.30pm to 4pm

Oral health promotion

The team raises awareness and promotes better oral health by providing personalised advice, networked information and training for:
 
  • local children and families
  • homeless people
  • older people
  • vulnerable adults and children

We train teachers and health staff in:

  • schools
  • children's centres
  • special schools
  • community centres
  • antenatal groups
  • early years centres
  • hostels for homeless people
  • care homes
We also attend community meetings and health fairs.
We have an active preventive fluoride varnish application programme in local schools and nurseries, tied to our health promotion programme.

Location and contact details

Soho Centre for Health and Care, 29-30 Soho Square London W1D 3QS
 
Phone: 020 7534 6636
Email: clcht.dental@nhs.net