Central London Community Healthcare NHS Trust is committed to ensuring the safety and welfare of all its service users. The Trust has a safeguarding policy that sets out the responsibilities, reporting and investigating procedures for protecting adults and children.
People whose circumstances make them vulnerable to abuse:
- Children and young people
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Adults who by reason of physical, sensory or mental impairments or those with learning disabilities who require community services and may be at risk of exploitation or harm.
If you have a concern that a child or adult is at risk of, or experiencing, harm or abuse please contact The Police on 999.
- CLCH Safeguarding Annual Report 23/24
- CLCH Safeguarding Declaration April 2024 to March 2025
- CLCH Modern Slavery and Human Trafficking statement April 2024 to March 2025
Key Policy Procedures for Reference
- Children Act 1989
- Children Act 2004
- Preventing Duty Guidance 2023
- Domestic Abuse Statutory Guidance 2023
- Multi-Agency Statutory Guidance on female genital mutilation
- Modern slavery and human trafficking: identifying and reporting perpetrators
- Working Together to Safeguard Children, 2018, (HM Government)
- London Safeguarding Children Procedures (7th Edition)
- Framework for the Assessment of Children in Need and their Families, 2000, (Department of Health)
- Information sharing: advice for practitioners providing safeguarding services to children, young people, parents and carers
- Care and support statutory guidance (Department of Health & Social Care)
| Adults | Children |
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London Borough of Barnet Adult Safeguarding Barnet Social Services
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London Borough of Barnet safeguarding Children Multi-Agency Safeguarding Hub (MASH)
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Brent Social Services Adult Safeguarding Team
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The Brent Family Front Door
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Abuse, domestic violence and sexual assault
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London Borough of Hammersmith and Fulham Safeguarding Social care services for adults or children.
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London Borough of Hammersmith and Fulham Safeguarding Children
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London Borough or Harrow Safeguarding Adults Harrow Social Services Safeguarding Team
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London Borough or Harrow Safeguarding Children
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London Borough of Hounslow Safeguarding Social Services Monday to Friday from 9am to 5pm
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Royal Borough of Kensington and Chelsea Safeguarding Kensington and Chelsea Duty Line
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Royal Borough of Kensington and Chelsea Safeguarding Children Kensington and Chelsea Duty Line
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London Borough of Merton Adult Safeguarding Adult Social Care
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London Borough of Merton Safeguarding Children
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London Borough of Richmond Upon Thames Richmond Council Adult Access Team
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London Borough of Richmond Upon Thames Single Point of Access
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The adult social care Access Team
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London Borough of Westminister Safeguarding Adults Safeguarding Adults Team
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London Borough of Westminister Safeguarding Children
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The Silver Line-Helping for older people. Telephone: 0800 470 80 90
Independent advice from VoiceAbility. Telephone: 0300 330 5454
- Child protection resources
- More information on safeguarding
- Information on vulnerable adult safeguarding
- Information on safeguarding within the charity sector
- Further information on the Care Act
- London Safeguarding Adults Multi Agency Adult Procedures, Practice Guidance and Tools
- Hertfordshire SAB multi-agency safeguarding adults policy and procedures
- For more information about national procedures and policies, please see the Pan London Safeguarding Adults Policy and "No Secrets" guidance on the development of multi-agency policies and procedures to protect adults from abuse.
- ACTION FOR CHILDREN - A Child who needs to get help
- Adfam families, drugs and alcohol - National organisation working to improve support for families affected by drug and alcohol use
- Age Concern - Information and advice for the elderly
- AGE UK - Information and advice for the elderly
- Carers National Association - Support for carers families
- CHILDLINE - 24 hour support for Child
- DOMESTIC VIOLENCE - Helpline and information if experiencing domestic abuse or are supporting someone who is
- DRUGS - Support lines for all issues relating to drugs
- Friend (London) - Services developed to improve the health and mental well-being of Lesbian, Gay, Bisexual and Transgendered people (LGB&T)
- FEMALE GENITAL MUTILATION - Voluntary counselling service for lesbian, gay, bisexual and transgender
- MENCAP - Charity that supports people with a learning disability e.g. jobs, housing, leisure opportunities
- MIND - A to Z on mental help
- MENCAP - Support service to assist with learning disabilities
- Modern Slavery Helpline - Slavery continues today and harms people in every country in the world. Women forced into prostitution. People forced to work in agriculture, domestic work and factories. Children in sweatshops producing goods sold globally. Entire families forced to work for nothing
- NHS CHOICES - A comprehensive health information service with thousands of articles, videos and tools, helping you make the best choices about your health and lifestyle
- NSPCC - Provide help and support to parents, professionals and families to protect children from abuse
- Office of the Public Guardian - Support and promotes decision making for those who lack capacity
- PALS-Patient Advice and Liaison Service - PALS offer confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers
- PREVENT - Prevent is about safeguarding people and communities from the threat of terrorism. Prevent is 1 of the 4 elements of CONTEST, the Government's counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism.
- Respond - Supporting people with learning disabilities and their families, carers and professionals affected by trauma and abuse.
Other useful helplines:
- Harrow Victims Support: 020 8863 9583
- Hestia Woman`s Aid Refuge: 020 8357 0126
- Harrow Safeguarding Adults Service: 020 8420 9453
- National 24 hour domestic violence helpline: 080 8200 0247
- Havens Sexual Assault Referral Centre: 020 3312 1101
- Forced Marriage Unit: 020 7008 0151
- EACH: Domestic Violence/Drug/Alcohol Counselling: 020 8861 3884 / 0800 1111
- Solace Woman’s Aid Brent: 020 7619 1350
- Victim support Brent: 0208 9651 1141