Central London Community Healthcare NHS Trust is committed to ensuring the safety and welfare of all its service users.  The Trust has a safeguarding policy that sets out the responsibilities, reporting and investigating procedures for protecting adults and children.

People whose circumstances make them vulnerable to abuse:

  • Children and young people
  • Adults who by reason of physical, sensory or mental impairments or those with learning disabilities who require community services and may be at risk of exploitation or harm.

If you have concerns about a vulnerable child or an adult who is being harmed or abused, our safeguarding team by contacting on 020 8102 4218 or alternatively our Patient and Liaison Service (PALS) - 0800 368 0412.

Call 999 Immediately for urgent concerns.

Key Policy Procedures for Reference 

Adults Children

London Borough of Barnet Adult Safeguarding

Barnet Social Services

London Borough of Barnet safeguarding Children

Multi-Agency Safeguarding Hub (MASH)

  • Monday to Friday from 9am to 5pm: 020 8359 5000
  • Out of hours: 020 8359 4066
  • Email: mash@barnet.gov.uk

London Borough of Brent

Brent Social Services Adult Safeguarding Team

London Borough of Brent

The Brent Family Front Door

London Borough of Ealing

Abuse, domestic violence and sexual assault

London Borough of Ealing

  • Monday to Friday from 9am to 5pm: 020 8825 8000
  • 24 hours a day for more serious cases
  • Email: ecirs@ealing.gov.uk

London Borough of Hammersmith and Fulham Safeguarding

Social care services for adults or children.

London Borough of Hammersmith and Fulham Safeguarding Children

London Borough or Harrow Safeguarding Adults

Harrow Social Services Safeguarding Team

London Borough or Harrow Safeguarding Children

Hertfordshire County Council

  • Telephone (24 hours): 0300 123 4042

Hertfordshire County Council 

London Borough of Hounslow Safeguarding

Social Services

Monday to Friday from 9am to 5pm

London Borough of Hounslow

Royal Borough of Kensington and Chelsea Safeguarding

Kensington and Chelsea Duty Line 

  • Telephone: 020 7361 3013
  • Out of hours: 020 7361 3013

Royal Borough of Kensington and Chelsea Safeguarding Children

Kensington and Chelsea Duty Line 

  • Telephone: 020 7361 3013
  • Out of hours: 020 7361 3013

London Borough of Merton Adult Safeguarding

Adult Social Care

  • Telephone: 0845 618 9762
  • Merton Domestic Violence One Stop Shop
  • Open Monday from 9.30am to 12.30pm (closed Bank Holidays).
  • For more information please telephone: 07852 155945 or 07950 138932

London Borough of Merton Safeguarding Children

  • Telephone: 020 8545 4226 or 020 8545 4227
  • Out of hours: 020 8770 5000
  • Email: mash@merton.gov.uk

London Borough of Richmond Upon Thames

Richmond Council Adult Access Team

London Borough of Richmond Upon Thames

Single Point of Access

  • Telephone: 020 8547 5008
  • Out of hours: 020 8770 5000

London Borough of Wandsworth

The adult social care Access Team

London Borough of Wandsworth

London Borough of Westminister Safeguarding Adults

Safeguarding Adults Team

London Borough of Westminister Safeguarding Children

 

  • ACTION FOR CHILDREN - A Child who needs to get help
  • Adfam families, drugs and alcohol - National organisation working to improve support for families affected by drug and alcohol use
  • Age Concern - Information and advice for the elderly
  • AGE UK - Information and advice for the elderly
  • Carers National Association - Support for carers families
  • CHILDLINE - 24 hour support for Child
  • DOMESTIC VIOLENCE - Helpline and information if experiencing domestic abuse or are supporting someone who is
  • DRUGS - Support lines for all issues relating to drugs
  • Friend (London) - Services developed to improve the health and mental well-being of Lesbian, Gay, Bisexual and Transgendered people (LGB&T)
  • FEMALE GENITAL MUTILATION - Voluntary counselling service for lesbian, gay, bisexual and transgender
  • MENCAP - Charity that supports people with a learning disability e.g. jobs, housing, leisure opportunities
  • MIND - A to Z on mental help
  • MENCAP - Support service to assist with learning disabilities
  • Modern Slavery Helpline - Slavery continues today and harms people in every country in the world. Women forced into prostitution. People forced to work in agriculture, domestic work and factories. Children in sweatshops producing goods sold globally. Entire families forced to work for nothing
  • NHS CHOICES - A comprehensive health information service with thousands of articles, videos and tools, helping you make the best choices about your health and lifestyle
  • NSPCC - Provide help and support to parents, professionals and families to protect children from abuse
  • Office of the Public Guardian - Support and promotes decision making for those who lack capacity
  • PALS-Patient Advice and Liaison Service - PALS offer confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers
  • PREVENT - Prevent is about safeguarding people and communities from the threat of terrorism. Prevent is 1 of the 4 elements of CONTEST, the Government's counter-terrorism strategy. It aims to stop people becoming terrorists or supporting terrorism.
  • Respond - Supporting people with learning disabilities and their families, carers and professionals affected by trauma and abuse. 

Other useful helplines:

  • Harrow Victims Support: 020 8863 9583
  • Hestia Woman`s Aid Refuge: 020 8357 0126
  • Harrow Safeguarding Adults Service: 020 8420 9453
  • National 24 hour domestic violence helpline: 080 8200 0247
  • Havens Sexual Assault Referral Centre: 020 3312 1101
  • Forced Marriage Unit: 020 7008 0151
  • EACH: Domestic Violence/Drug/Alcohol Counselling: 020 8861 3884 / 0800 1111
  • Solace Woman’s Aid Brent: 020 7619 1350
  • Victim support Brent: 0208 9651 1141