My Health My Say wins PENNA award

Pioneering digital app My Health My Say, a version of the traditional NHS Friends and Family Test (FFT) designed for adults with learning disabilities, has been awarded the winner of the 'Access to Information category' at the PENNA Awards (Patient Experience Awards).

The app is designed to ask the traditional NHS Friends and Family Test (FFT) questions to adults with learning disabilities, including animations, voiceovers for questions and responses and colour coded cartoons, so that the test is much more accessible and inclusive for hard-to-reach groups.

Dr Roman Razka Lead Clinical Psychologist from CLCH, who acted as the Clinical Lead in the development of the app said: "I was delighted that in winning the Patient Experience Network National Award, the work we have undertaken with people with learning disabilities has gained national recognition. 

"The My Health My Say project has given people with learning disabilities the ability to feedback their experiences of healthcare in their own voice.

"We were also very proud of the great collaboration between the NHS  (CLCH), the voluntary sector (HF Mencap), academics - (Rix Centre), GPs and people with learning disabilities (Safety Net People First) in the development and administration of the Friends and Family Test."

The awards, held annually, recognise and celebrate the delivery of outstanding patient experience in the healthcare industry.