FOI/25/023

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Reference FOI/25/023
Description Staffing: Temporary Staffing Workforce Systems (FY23/24)
Date requested 12/04/2024
Attachments N/A

Request

Under the Freedom of Information Act 2000, could you please provide me with the below information in relation to your Temporary Staffing Workforce Systems for the Fiscal Year 2023-2024.

 

Filled Shifts vs. Unfilled Shifts

FY 2023/2024

Medical & Dental

Allied Health Professionals (AHPs)
including Scientific, Therapeutic and Technical Staff

Nursing & Midwifery

including Health Care Assistants (HCAs)

Non-Medical Non-Clinical (NMNC)
including Admin & Clerical and Estates & Facilities

Number of Shifts Filled by Staff Bank

 

 

 

 

Number of Shifts Filled by Agency

 

 

 

 

Number of Shifts Unfilled

 

 

 

 

 

 

Staff Bank

 

FY 2023/2024

Medical & Dental

Allied Health Professionals (AHPs)
including Scientific, Therapeutic and Technical Staff

Nursing & Midwifery

including Health Care Assistants (HCAs)

Non-Medical Non-Clinical (NMNC)
including Admin & Clerical and Estates & Facilities

Total Bank Spend

 

 

 

 

Number of Bank Hours Worked

 

 

 

 

Name of Staff Bank Provider(s)*

 

 

 

 

Contract Expiry Date with Provider(s)

 

 

 

 

Type of Staff Bank(s) Procured**

 

 

 

 

Type of Bank Service(s) Procured***

 

 

 

 

Contact Name****

 

 

 

 

* If a staff bank is not currently utilised, please state ‘No Provider’. If a staff bank is solely managed in-house and with no staff bank technology procured, please state ‘In-House’.

 

** Please advise of the type of staff bank(s) provided by the staff bank provider(s). Please state ‘Local Bank Only’ or please state ‘Collaborative Bank’ if a regional bank has been procured. Please state ‘Both’ if both have been procured.

*** Please advise of the type of bank service(s) procured with the staff bank provider(s). Please state ‘Managed Service’ if the staff bank provider(s) help grow and/or engage and/or retain the bank, or please state if a ‘Technology Only’ service is procured.

**** Please provide the name of the lead responsible person who looks after the staff bank(s). If there are multiple people for each staffing group, please name each relevant person.

 

 

Agency

FY 2023/2024

Medical & Dental

Allied Health Professionals (AHPs)
including Scientific, Therapeutic and Technical Staff

Nursing & Midwifery

including Health Care Assistants (HCAs)

Non-Medical Non-Clinical (NMNC)
including Admin & Clerical and Estates & Facilities

Total Agency Spend

 

 

 

 

Number of Agency Hours Worked

 

 

 

 

Name of Agency Staffing Provider or PSL*

 

 

 

 

Contract Expiry Date with Provider

 

 

 

 

Name of Vendor Management System (VMS) Provider**

 

 

 

 

Contract Expiry Date with Provider

 

 

 

 

Contact Name***

 

 

 

 

* Please provide the name of the neutral vendor (NV) or master vendor (MV) managed service provider/agency staffing provider, or if Preferred Supplier List in place, please state 'PSL'. If there is no provider or PSL, please state ‘No Provider’.

** Please provide the name of the VMS technology provider. If same as agency staffing provider above, please state 'Same As Above'. If no VMS technology is currently utilised for agency cascade, please state ‘No Provider’.

*** Please provide the name of the lead responsible person who looks after temporary agency staffing. If there are multiple people for each staffing group, please name each relevant person.

Direct Engagement (DE) - in relation to VAT saving on agency spend

FY 2023/2024

Medical & Dental

Allied Health Professionals (AHPs)
including Scientific, Therapeutic and Technical Staff

Nursing & Midwifery

including Health Care Assistants (HCAs)

Non-Medical Non-Clinical (NMNC)
including Admin & Clerical and Estates & Facilities

Name of DE Provider*

 

 

 

 

Type of DE Service Procured**

 

 

 

 

DE Payroll Responsibility***

 

 

 

 

Contract Expiry Date with Provider

 

 

 

 

% of Agency Workers on DE Contracts

 

 

 

 

Total VAT Saving (£) Achieved****

 

 

 

 

Contact Name*****

 

 

 

 

* If a DE model is not currently utilised, please state ‘No Provider’. If a DE model is utilised, but not via a DE provider as managed fully in-house, please state ‘In-House’.

** Please advise of the type of DE service procured with the DE provider. Please state if the DE provider delivers a ‘Managed Service’ with agency and/or worker engagement, or if the DE provider delivers a ‘Technology Only’ service?

*** Please advise who payrolls DE workers. Please state ‘DE Provider’ if the DE provider payrolls workers, or if this is done in-house please state ‘In-House’. If this is carried out by another payroll organisation, please name the organisation.

**** Please state total VAT savings achieved through DE, pre any DE provider fees (if applicable).

***** Please provide the name of the lead responsible person who looks after Direct Engagement (DE). If this contact is the same as the lead responsible person for agency staffing, please still input the contact’s name.
 

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Response

Please see below table for Bank/Agency Spend Data

2023 / 2024

 

Agency

Bank

Medical & Dental

1.1m

2.7m

AHP’s

1.5m

1.7m

Nursing & Midwifery

6.7m

12.8m

Non-Medical Non Clinical

1.4m

3.1m

 

Staff Bank provider is Litmus and Temporary Staffing email address is clcht.temporarystaffing@nhs.net

 

Direct Engagement (DE) - in relation to VAT saving on agency spend

FY 2023/2024

Medical & Dental

Allied Health Professionals (AHPs)
including Scientific, Therapeutic and Technical Staff

Nursing & Midwifery

including Health Care Assistants (HCAs)

Non-Medical Non-Clinical (NMNC)
including Admin & Clerical and Estates & Facilities

Name of DE Provider*

 PWC

 PWC

 N/A

 PWC

Type of DE Service Procured**

Technology Only

Technology Only

N/A

Technology Only

DE Payroll Responsibility***

DE Provider

DE Provider

N/A

DE Provider

Contract Expiry Date with Provider

October 2024

October 2024

 N/A

October 2024

% of Agency Workers on DE Contracts

0%

 100%

 N/A

0%

Total VAT Saving (£) Achieved****

 £0

 £390K

 N/A

 £0

Contact Name*****

Komal Gopal

Komal Gopal

N/A

Komal Gopal

 

Staff Bank provider is Litmus and Temporary Staffing email address is clcht.temporarystaffing@nhs.net

Unfortunately, we would not be able to provide details on the DE contract as this is arranged directly with the trust, therefore we are applying the exemption below to this part of your request.

Section 43(2) (Commercial Interests)

The Trust has refused to make any disclosures in relation to question 5 of your request, as this is deemed to be commercially sensitive information. This request is therefore part refused and is subject to a refusal notice under s43 (2) (Commercial Interests) of the Freedom of Information Act 2000.
 

Public Interest Test

Section 43 is a qualified exemption which is subject to the Public Interest Test. The Trust must therefore weigh up whether it is in the public interest to disclose or withhold the information. While there is a general public interest in the disclosure of information – as greater transparency makes public bodies more accountable – consideration must be given to the commercial interests of the Trust and to the third parties it deals with to ensure the relationship is not prejudiced, undermined or damaged in any way.

The Trust considers that such a disclosure would prejudice the commercial interests of the Trust and the suppliers who provide these services. A disclosure under the legislation is a disclosure to the world at large. If the cost to the Trust were disclosed it would give other companies, with similar services, a competitive advantage that would put our own suppliers at a disadvantage. This would make it more difficult for an NHS Trust to negotiate a fair price in the future and could result in other companies raising their prices.

While the Trust is aware that disclosure of such information would further the public understanding of how NHS money is spent, the Trust finds, at this time, that the public interest in withholding the pricing information outweighs the public interest in disclosure. It is on this basis that your request is part refused.  

 

 

 

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