FOI/25/016

Request

I am writing to you with an enquiry under the Freedom of Information act. Please may you answer the below questions:

 

• Does your organisation currently use Robotic Process Automation (RPA)/Intelligent Automation (IA) technology? -
  No

 If no:

• Are you intending on exploring the possible implementation of RPA/ IA 24/25? –
  Yes
   
• Who would be the best point of contact within the organisation to discuss RPA/AI with, and what are their contact details?
  Andrew Chronias, CIO. Andrew.Chronias@nhs.net

 

If yes, please answer the following questions:
N/A

 

Programme Overview

• Which RPA/IA technology provider does your organisation currently use?
• Who would be the best point of contact within the organisation to discuss Robotic Process Automation/Intelligent Automation with, and what are their contact details?
• Which Executive Board member would be responsible for RPA/IA, and what are their contact details?
• How many live automations do you have?
• How many departments do you have live automations in?
• Please list the names of the automations your organisation has live.
• Do you plan to expand the use of automation technologies in other areas of your organisation beyond those currently implemented?
• Do you develop automations in-house, or do you outsource development? If outsourced, which organisation do you outsource development to?
• What have been the main barriers or challenges your organisation has encountered in implementing automation initiatives?
• What are the primary reasons for implementing automation within your organisation? Please select from: cost reduction, improved patient care, efficiency improvement, error reduction.

 

Technology / Service Details

• How many licences are under your contract?
• What is your contract start date?
• What is your contract end date?
• Are your organisation’s RPA/IA licences contracted directly with the technology provider, or via a 3^rd party intermediary? If via an intermediary, what is the name of their organisation?
• What is your current annual spend with your supplier for RPA licences?
• What is your current annual spend with your supplier on external professional services to deliver RPA/IA?

 

Systems

• Which EPR does your organisation use?
• What is the contract end date of your EPR?
• Which PAS does your organisation use?
• What is the contract end date of your PAS?
• Which patient comms / appointment management tool does your organisation use?
• What is the contract end date of your Patient comms / appointment management system?
• What is your primary finance system?
• What is your primary inventory management system?
• Which Cancer registry does your organisation use?