Single Point of Access (SPA) provides a first point of contact for people wishing to access adult community services across London and Hertfordshire.

Depending on the area’s SPA and particular services, there are various ways of referring into different services, including: verbal referrals, efax, email, patient self-referrals and via clinical systems (SystmOne to SystmOne, for example). Our SPA teams will be able to advise you on ways to refer into a particular service.

This page provides links to all of our single point of access teams across the various areas where we operate.

The Barnet Community Point of Access (BCPA) can be contacted on:

For queries relating to services in Brent, including falls, and for more referral information and referral forms, visit Brent’s health professionals area. 

Call 0208 102 5555 for the specialist and core community services below:

  • bedded rehab: Alexandra and Athlone
  • community matrons 
  • diabetes
  • district nursing 
  • falls rehabilitation 
  • learning disabilities
  • neuro-rehabilitation 
  • nutrition and dietetics
  • Parkinson's
  • podiatry
  • tissue viability

For more referral information and referral forms, visit Hammersmith & Fulham’s health professionals area. 

Referrers can contact the adult services single point of access (SPA) team on:

  • Phone: 0300 555 8889 (Single Point of Access number)
    • Phone lines are open from 8am to 6pm, Monday to Friday and 8am to 4pm

Harrow single point of access currently accepts referrals for the following services:

  • Short-term rehab, Respiratory & MS nurse:  
  • District nursing and tissue viability
  • Podiatry
  • Cardiology
  • Diabetes
  • Rapid response

For more referral information and referral forms,visit Harrow’s health professionals area. 

Referrers can contact the following adult services in Hertfordshire:

  • Hertfordshire single point of access (SPA) team on:
    • Phone: 03000 200 656 (Select the service you require). Open 7 days a week from 8am to 8pm. We cover Dacorum, Hertsmere, St Albans/Harpenden and Watford. 
      The services we support are: Community Nursing, Community Therapy, Bladder and Bowel, Tissue Viability, Podiatry, Speech and Language, Palliative Care, Neurology, Respiratory, Cardiac rehabailition and Heart failure.
  • West Hertfordshire respiratory:

For more referral information and referral forms, visit Hertfordshire’s health professionals area. 

Referrers can contact the adult services Single Point of Access (SPA) team between 8am and 5pm from Monday – Friday.

Call 020 8102 5520 for the specialist services below:

  • Diabetes

For more referral information and referral forms, visit Hounslow’s health professionals area. 

Referrers can contact the adult services Single Point of Access (SPA) team between 8am and 5pm from Monday – Friday.

Phone 0208 102 5555 for the specialist and core community services below:

  • bedded rehab: Alexandra and Athlone 
  • community matrons 
  • continence 
  • diabetes 
  • district nursing 
  • falls rehabilitation 
  • learning disabilities
  • neuro-rehabilitation 
  • nutrition and dietetics 
  • Parkinson's
  • podiatry 
  • specialist weight management 
  • tissue viability 

For more referral information and referral forms, visit Kensington & Chelsea’s health professionals area. 

Referrers can contact the adult services single point of access (SPA) team on:

For more referral information and referral forms, visit Merton’s health professionals area. 

Referrers can contact the following adult services in Richmond:

  • Sexual health
    • Booking and information line: 0333 300 2100
    • Lines are manned 8am to 8pm Monday to Friday. A recorded message gives useful information outside these hours.

For more referral information and referral forms, visit Richmond’s health professionals area. 

There is a single point of access for referrals to all of our Wandsworth services:

  • Phone: 0333 300 2350 (lines are manned Monday to Friday from 8am to 8pm and Saturday, Sunday and Bank Holidays from 8am to 5pm)
  • Email: clcht.wandsworthspa@nhs.net 
  • Post: PO Box 130, Morden, SM4 9EF

For more referral information and referral forms, visit Wandsworth health professionals area. 

Referrers can contact the adult services Single Point of Access (SPA) team between 8am and 5pm from Monday – Friday.

Phone 0208 102 5555 for the specialist and core community services below:

  • bedded rehab: Alexandra and Athlone 
  • community matrons 
  • diabetes 
  • district nursing 
  • falls rehabilitation
  • learning disabilities
  • neuro rehabilitation 
  • nutrition and dietetics 
  • Parkinson's
  • podiatry 
  • tissue viability 

For more referral information and referral forms, visit Westminster’s health professionals area.