Our homeless health service is an open access, outreach service which takes primary care into non-NHS settings.

Provided on the street, in daycentres, hostels and specialist GP practices, we make the NHS available to people who otherwise have difficulty gaining access to care.

Our team consists of nurses and counsellors, with additional input from the Trust’s dentistry team as well as the podiatry team who provide walk-in clinics Monday to Friday.

The aim of this crucial service is to relieve suffering, provide public health screening, offer help and support with rehousing, return patient’s to mainstream services and remove the need to use accident and emergency for primary care.

If you see a person living on the street that you are concerned about please get in touch with us or contact Street Link.

Our homeless health teams cover a range of areas, including:

  • Counselling services - both face to face and group sessions
  • Physical health problems
  • Advocacy, supporting housing claims and tenancy support
  • Screening, advice and support
  • The team are based at a number of daycentres:
    • The Passage Homeless Resource Centre•West London Daycentre (Seymour Place)
    • The Connection at St Martin in the Fields
    • The Market Lane Day Centre (Broadway Centre)
The team also undertake street outreach shifts and visit local hostels.

Our homeless health service in Westminster is a walk-in service for homeless people, and no appointment is required.

The homeless health peripatetic nurse service in Hammersmith & Fulham provides clinics in The Old Theatre, Hope Gardens, The Coningham Assessment Centre and Edith Road; these clinics are for all of the residents of these four hostels.

The service also provides a drop-in clinic at The Market Lane Day Centre (Broadway Centre) on a Thursday morning, this is open to everyone, anybody who is street homeless is welcome to this clinic with any issue, no referrals required.

The service also deals with referrals to podiatry, dental, nutrition, physiotherapy and occupational therapy within the borough; together with liaison with GP service and local hospitals.

The nurse can be contacted by email or mobile (07515 338824) with questions from anyone who has concerns

You can walk-in without an appointment to our podiatry clinics for homeless people in Hammersmith & Fulham run at the The Market Lane Day Centre (Broadway Centre).

The counselling part of the service provides 'Pre-treatment Therapy', which is increasingly drawing national and international interest. It consists of personality disorder (pd) informed counselling which takes into account the traumatic origins of single homeless people, their chaotic circumstances, trauma reactions, compromised 'mentalisation' and their need to self-medicate.

The homeless health counselling service enables people to move from an unstructured form of engagement to a more structured one at a rate which is sustainable for them, and which lays the foundation from which to engage constructively with the more structured approaches of mainstream services.

One to one individual and group counselling is available in the format of drop in sessions, or appointment based sessions at:

Great Chapel Street Medical Centre

  • ‘Drop in’ self-referral individual 1:1 counselling: Monday and Friday mornings, 10am to 12 noon
  • Appointment based 1:1 counselling: Wednesdays, 10am to 5pm

The Connection at St Martin’s Day Centre

  • 'Drop in' self-referral anger support and discussion group: Mondays, 1pm to 2.30pm

King Georges' Hostel

  • 1:1 counselling: Wednesdays, 11am to 4pm

St Mungo’s (Move on & Resettlement Service)

  • Anger support and discussion group: Tuesdays, 10.30am to 12.30pm

The Passage Day Centre

  • Anger support and discussion group: Mondays, 11am to 12.30pm
  • Appointment based 1:1 counselling: Fridays, 2pm to 5pm

Dr Hickeys' Surgery

  • Appointment based 1:1 counselling: Fridays, 9.30am to 1.30pm

Patients can self-refer to this service. We also accept informal referrals from all agencies.

Inclusion

Any person currently or ex-homeless who requires our help.

Exclusion

Long-term housed.

You can contact the service by:

The Connection at St Martin's

  • Address: 12 Adelaide Street, London, WC2N 4HW
  • Nursing services open: Monday to Friday, 9am to 1pm
  • Anger support and discussion group open: Monday 1.15pm to 2.15pm
  • Podiatry: Wednesday, 9am to 12:30pm

The Doctor Hickey Surgery

  • Address: Cardinal Hume Centre, 3-7 Arneway Street, London, SW1P 2BG
  • Counselling service open: Tuesday, 9.15am to 6pm

Great Chapel Street Medical Centre

  • Address: 13 Great Chapel Street, London, W1F 8FL
  • Counselling service (drop in) open: Monday, 10.15am to 12.15pm and Thursday, 2pm to 4pm
  • Counselling service (by appointment) open: Wednesday, 10.15am to 17.00pm
  • Podiatry: Friday, 9.30am to 12pm

The Passage Homeless Resource Centre

  • Address: St Vincent's Centre, Carlisle Place, London, SW1P 1NL
  • Nursing services open: Monday to Friday, 9am to 1pm
  • Podiatry: Thursday, 9am to 12.30pm

West London Day Centre

  • Address: 134-136 Seymour Place, London, W1H 1NT
  • Nursing services open: Monday to Friday, 9am to 1pm
  • Podiatry: Tuesday, 9am to 12.30pm

Broadway Day Centre

  • Address: 13 Market Ln, Shepherd's Bush, London W12 8EZ

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