Our homeless health service is an open access, outreach service which takes primary care into non-NHS settings.

Provided on the street, in daycentres, hostels and specialist GP practices, we make the NHS available to people who otherwise have difficulty gaining access to care.

Our team consists of nurses and counsellors, with additional input from the Trust’s dentistry team as well as the podiatry team who provide walk-in clinics Monday to Friday.

The aim of this crucial service is to relieve suffering, provide public health screening, offer help and support with rehousing, return patient’s to mainstream services and remove the need to use accident and emergency for primary care.

If you see a person living on the street that you are concerned about please get in touch with us or contact Street Link.


What we do

Our homeless health teams cover a range of areas, including:

  • Counselling services - both face to face and group sessions
  • Physical health problems
  • Advocacy, supporting housing claims and tenancy support
  • Screening, advice and support
  • The team are based at a number of daycentres:
    • The Passage Homeless Resource Centre•West London Daycentre (Seymour Place)
    • The Connection at St Martin in the Fields
    • The Market Lane Day Centre (Broadway Centre)
The team also undertake street outreach shifts and visit local hostels.

Support we provide in Westminster

Our homeless health service in Westminster is a walk-in service for homeless people, and no appointment is required.

Support we provide in Hammersmith and Fulham

The homeless health peripatetic nurse service in Hammersmith & Fulham provides clinics in The Old Theatre, Hope Gardens, The Coningham Assessment Centre and Edith Road; these clinics are for all of the residents of these four hostels.

The service also provides a drop-in clinic at The Market Lane Day Centre (Broadway Centre) on a Thursday morning, this is open to everyone, anybody who is street homeless is welcome to this clinic with any issue, no referrals required.

The service also deals with referrals to podiatry, dental, nutrition, physiotherapy and occupational therapy within the borough; together with liaison with GP service and local hospitals.

The nurse can be contacted by email or mobile (07515 338824) with questions from anyone who has concerns.

You can walk-in without an appointment to our podiatry clinics for homeless people in Hammersmith & Fulham run at the The Market Lane Day Centre (Broadway Centre).

Counselling service

The counselling part of the service provides 'Pre-treatment Therapy', which is increasingly drawing national and international interest. It consists of personality disorder (pd) informed counselling which takes into account the traumatic origins of single homeless people, their chaotic circumstances, trauma reactions, compromised 'mentalisation' and their need to self-medicate.

The homeless health counselling service enables people to move from an unstructured form of engagement to a more structured one at a rate which is sustainable for them, and which lays the foundation from which to engage constructively with the more structured approaches of mainstream services.

One to one individual and group counselling is available, in the format of drop in sessions, or appointment based sessions at:

Great Chapel Street Medical Centre:

  • ‘Drop in’ self-referral individual 1:1 counselling: Monday and Friday mornings 10am - 12 noon
  • Appointment based 1:1 counselling: Wednesdays 10am - 5pm

The Connection at St Martin’s Day Centre

  • 'Drop in' self-referral anger support and discussion group: Monday’s 1pm - 2.30pm

King Georges' Hostel

  • 1:1 counselling: Wednesday’s 11am - 4pm

St Mungo’s (Move on & Resettlement Service)

  • Anger support and discussion group: Tuesday’s 10.30am -12.30pm

The Passage Day Centre

  • Anger support and discussion group: Monday’s 11am - 12.30pm
  • Appointment based 1:1 counselling: Friday’s 2pm - 5pm

Dr Hickeys' Surgery

  • Appointment based 1:1 counselling: Friday’s 9.30am - 1.30pm

Referral information

Patients can self-refer to this service. We also accept informal referrals from all agencies.

Inclusion and exclusion criteria

Inclusion:

Any person currently or ex-homeless who requires our help

Exclusion:

Long-term housed

Patient contact details

You can contact the service by:

Phone: 020 7534 65954

Location and contact details

The Connection at St Martin's

12 Adelaide Street, London, WC2N 4HW
Nursing services open: Monday-Friday 9am-1pm
Anger support and discussion group open: Monday 1.15pm-2.15pm
Podiatry: Wednesday 9am-12:30pm

The Doctor Hickey Surgery

Cardinal Hume Centre, 3-7 Arneway Street, London, SW1P 2BG
Counselling service open: Tuesday 9.15am-6pm

Great Chapel Street Medical Centre

13 Great Chapel Street, London, W1F 8FL
Counselling service (drop in) open: Monday 10.15am-12.15pm and Thursday 2pm-4pm
Counselling service (by appointment) open: Wednesday 10.15am-17.00pm
Podiatry: Friday 9.30am-12pm

The Passage Homeless Resource Centre

St Vincent's Centre, Carlisle Place, London, SW1P 1NL
Nursing services open: Monday-Friday 9am-1pm
Podiatry: Thursday 09.00am-12.30pm

West London Day Centre

134-136 Seymour Place, London, W1H 1NT
Nursing services open: Monday- Friday 9am-1pm
Podiatry: Tuesday 9am-12.30pm

Broadway Day Centre

13 Market Ln, Shepherd's Bush, London W12 8EZ