We are one of NHS England's identified specialised Augmentative and Alternative Communication (AAC) services.

We provide specialised AAC assessments, prescription, initial training and set up of equipment.

The team includes highly specialist speech and language therapists, a highly specialist occupational therapist and a design engineer.

Who we see

Children and adults with complex communications needs which could benefit from augmentative and alternative communications support/equipment.

We accept referrals for patients living in:

  • Hammersmith & Fulham
  • Kensington and Chelsea
  • Westminster
  • Barnet
  • Camden
  • Islington
  • Haringey
  • Hackney
  • Tower Hamlets
  • City
  • Enfield

What we do

  • Specialised AAC assessments, prescription, initial training and set up of equipment.
  • Provides specialist AAC advice, information and training to individuals, families, carers and professionals involved in the delivery of local AAC services.
  • Supports the establishment, training and development of local AAC services.
  • Supports the development of effective local AAC teams and care pathway procedures by which to manage referrals to specialised AAC services.

Referral information

Referrals are accepted from:

Health, education and social care professionals. See referral criteria below.
Click here for guidance on referral criteria for specialised AAC services.
All referrals will be acknowledged within ten days of receipt and responses will state if there is reason to delay the assessment or referral acceptance, such as insufficient referral information.
Otherwise, the service will assess clients fulfilling the acceptance criteria, typically within six weeks from the date of acceptance of the referral.

Referral forms:

Contact the service

Phone: 020 8102 4067

Find out more about Augmentative and Alternative Communication at www.communicationmatters.org.uk