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CLCH is experiencing some internet connectivity issues. For urgent referrals, please contact the Single Point of Access by telephone using the contact numbers for each area. Services are running as normal, so please continue to attend any appointments you have.

Local resources Richmond

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School nurses will be asking about your mental health at every contact. If you are struggling with your mental health then your school nurse can offer you additional support in school or refer you to the High impact area lead in children/young people’s mental health who specialises in children with emotional wellbeing challenges.

During these meetings it is an opportunity for you to express how you are feeling without judgement and help you to make sense of what you are going through at that time.

If you require further support then your school nurse can advise you about additional services like CAMHS, Catch22 or Place2be that also work with schools and refer you to them.  If you wish, your school nurse can work together with these other teams to provide you with effective, coordinated care.

We provide advice and support to all Richmond families during the age of 5 to 18 years old who attend a Richmond Primary or Secondary School.

Richmond 0-19 Single Point of Access (SPA)

If you would like to enquire about receiving support from the school nursing team or HIA lead or want information about other services you can speak to a member of our duty team or request to be contacted by your allocated school nursing team. Alternatively you can complete the Richmond school nurse referral form.

Richmond CAMHS is a Tier 3 service and offers assessment and treatment to children and young people up to the age of 18 with a range of moderate to severe mental health problems. 

This service is for children, young people under 18 and their families who have a Richmond GP.

We cover the following conditions:

  • Anxiety disorders in adults
  • Depression
  • Social anxiety disorder (social phobia) 

Where to find us?

Barnes Hospital
Richmond CAMHS, Child and Family Consultation Clinic
Barnes Hospital
Barnes
SW14 8SU

Telephone: 020 3513 3238
Fax: 020 3513 4451

Our opening hours

Monday - Friday 9:00am - 5:00pm 

What you can expect

Anyone who uses our services first gets an assessment of their mental health needs and a plan of the care and support they will receive. They will also will also have one named person who co-ordinates their care and support. This person will be called either a named professional or,  if your needs are more complex,  a care co-ordinator. This person should be your main point of contact.  You can speak to them about how your treatment and support are going.

Referrals

The service is accessed via the local authority SPA by phone 0208 891 7969 or by using the online referral form.

Anyone who has concerns about a child can call the SPA on 0208 891 7969 and if there is a mental health or emotional well being concern this will be screened by a CAMHS clinician and signposted to the most relevant service.

Resources for parents, carers and young people

Get Connected 

Free, confidential telephone and email helpline finding young people the best help whatever the problem. Provides free connections to local or national services, and can text information to callers’ mobile phones. 

ChildLine 

Childline is the UK’s free helpline for children and young people. It provides confidential telephone counselling service for any child with a problem. It comforts, advises and protects. 

NHS Go

A free app designed by and for young people to give them instant access to confidential health and wellbeing information. It also helps young people to find the nearest NHS service and gives them information on their rights when using services. 

www.nhsgo.uk

On this NHS site you can view a range of phone apps, the search can be filtered for Mental Health.  Some are free, but others are charged for. 

General Mental Health information and support
Anxiety
Depression
Bullying
School refusal 
Addiction, drugs and alcohol
Eating disorders
Sexuality
Self-harm
Suicide
Social media
Divorce and separation

It is important that we all work together to keep children and young people safe from harm.

If you believe a child is at risk of immediate harm please call the Police on 999

If you are worried that a child may be suffering, or may be at risk of harm you can refer to the Richmond social care team here.

Providing feedback on our services

It is important for us to hear what you think of our services so that we know what we are doing well and where we need to make improvements. Whether you wish to pay us a compliment, raise a concern or make a formal complaint, our patient advice and liaison service (PALS) team are here to help and all feedback given will be kept confidential.

You can find out more about how to provide feedback here.

If you would like to complete a patient story please speak to the team CLCH health team. Patient stories are a chance for you to share more information about your experiences of being cared for by our services. We collect patient stories in multiple different ways including videos, written stories, pictures and conversations with you that we then type. 

Contacting our PALS team:

  • Telephone: 0800 368 0412
  • Email: clchpals@nhs.net
  • Post: PALS team, Central London Community Healthcare NHS Trust, 5-7 Parsons Green, London, SW6 4UL

Providing feedback on this website

We want this website to be helpful to you and your family and welcome feedback on how we can improve it. If you spot anything that's incorrect, confusing or have suggestions for how we can make it better please email us on clcht.health.matters@nhs.net this mailbox will be checked weekly and should not be used for urgent or clinical requests.