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Local resources Merton
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School nurses will be asking about your mental health at every contact. If you are struggling with your mental health then your school nurse can offer you additional support in school. During these meetings it is an opportunity for you to express how you are feeling without judgement and help you to make sense of what you are going through at that time.
If you require further support then your school nurse can advise you about additional services like CAMHS, Catch22 or Place2be that also work with schools and refer you to them. If you wish, your school nurse can work together with these other teams to provide you with effective, coordinated care.
We provide advice and support to all Merton families during the age of 5 to 18 years old who attend a Merton Primary or Secondary School.
Contacting the Merton team
Phone: 020 8102 3350
Email: clcht.schoolnursingmerton@nhs.net
Merton 0-19 Integrated Single Point of Access (SPA)
- Phone: 0330 053 9264
- Email: CLCHT.HCPAdminMerton@nhs.net
- Opening hours: 7 days a week, 9am to 5pm
If you would like to enquire about receiving support from the school nursing team or want information about other services you can speak to a member of our duty team or request to be contacted by your allocated school nursing team. Alterntaively you can complete the Merton school nursing referral form.
Child and Adolescent Mental Health Service (CAMHS) Merton
If you think you or your child might need support with their emotional wellbeing and mental health you can speak to your school nurse, teacher, or GP about a CAMHS referral.
Referrals can be made directly to CAMHS by a professional working with your child - ssg-tr.spamertoncamhs@nhs.net
If you are worried about a child you can speak to the Merton CAMHS team on SPA 0800 292 2505
To find out more about Merton CAMHS please visit their website.
Off the record
Off the record Merton provides free and confidential counselling to young people ages 11-25 in the borough of Merton. They also provide a supportive space for parents and carers of young people struggling with self-harm. Find out more about their services.
Kooth free online counselling service for young people
Free2b Alliance
A London based community organisation who support LGBTQ+ young people and their parents or carers.
Emotional Literacy Support Assistant (ELSA)
Emotional Literacy Support Assistants are teaching assistants who have received specific, additional training from educational pyschologists to enable them to work with students individually or within a small group. Emotional Literacy is understanding and coping with our feelings and those of other people, developing high self-esteem and being able to interact with others. ELSAs provide emotional and social skills support to children, as it is recognised that children learn better and are happier in school if their emotional needs are also addressed.
Find out more about ELSA's in Merton schools here.
Resources for parents, carers and young people
Get Connected
- Freephone 0808 808 4994 (7 days a week 1pm-11pm)
- www.getconnected.org.uk
Free, confidential telephone and email helpline finding young people the best help whatever the problem. Provides free connections to local or national services, and can text information to callers’ mobile phones.
ChildLine
- Freephone 0800 1111 (24 hours)
- www.childline.org.uk
Childline is the UK’s free helpline for children and young people. It provides confidential telephone counselling service for any child with a problem. It comforts, advises and protects.
NHS Go
A free app designed by and for young people to give them instant access to confidential health and wellbeing information. It also helps young people to find the nearest NHS service and gives them information on their rights when using services.
On this NHS site you can view a range of phone apps, the search can be filtered for Mental Health. Some are free, but others are charged for.
General Mental Health information and support
- Young Minds (0808 802 5544)
- The Mix (0808 808 4994/ Crisis text line – can text THEMIX to 85258 11am -11pm)
- Mind
- Royal College of Psychiatrists (Comprehensive information about mental health)
- Time to change
- Heads together
Anxiety
Depression
- Depression information via the NHS website
- Young Minds
Bullying
School refusal
Addiction, drugs and alcohol
- FRANK - Honest Information about drugs / 0800 77 66 00
- Alcohol Change UK
- Adfam
Eating disorders
BEAT youth helpline and website
Sexuality
- Barnardos - LGBTQ young people
- The Proud Trust - LGBT+ youth
- Stonewall youth
- Allsorts youth project
- Princes Trust - LGBT+ Resources
Self-harm
- Self harm information via the NHS website
- Harmless
Suicide
- Suicide information via the NHS website
- Childline - 0800 11 11
- MIND - 0300 123 3393
- Samaritans - 116 123
- CALM - 0800 58 58 58
- PAPYRUS HOPELINEUK - call 0800 068 4141 (open 10am-10pm weekdays, 2pm-10pm weekends and bank holidays)
- Maytree - 020 7263 7070
Social media
Divorce and separation
It is important that we all work together to keep children and young people safe from harm.
If you believe a child is at risk of immediate harm please call the Police on 999
If you are worried that a child may be suffering, or may be at risk of harm you can refer to the Merton social care team here.
Providing feedback on our services
It is important for us to hear what you think of our services so that we know what we are doing well and where we need to make improvements. Whether you wish to pay us a compliment, raise a concern or make a formal complaint, our patient advice and liaison service (PALS) team are here to help and all feedback given will be kept confidential.
You can find out more about how to provide feedback here.
If you would like to complete a patient story please speak to the team CLCH health team. Patient stories are a chance for you to share more information about your experiences of being cared for by our services. We collect patient stories in multiple different ways including videos, written stories, pictures and conversations with you that we then type.
Contacting our PALS team:
- Telephone: 0800 368 0412
- Email: clchpals@nhs.net
- Post: PALS team, Central London Community Healthcare NHS Trust, 5-7 Parsons Green, London, SW6 4UL
Providing feedback on this website
We want this website to be helpful to you and your family and welcome feedback on how we can improve it. If you spot anything that's incorrect, confusing or have suggestions for how we can make it better please email us on clcht.health.matters@nhs.net this mailbox will be checked weekly and should not be used for urgent or clinical requests.