Quality Account published

Our latest Quality Account is now available to download. The account - which is published every year - provides an overview of the quality of our services in three main areas:

• Safety
• Clinical effectiveness
• Patient experience

As well as showcasing some of our achievements over the past year - including our switchover to a more effective clinical system, and improvements in record keeping - the account also outlines our plans for improving quality in the future. Some of our priorities include:

• Improving patient engagement in quality
• Creating a single point of access for people with long-term conditions
• Making more information available to patients about the quality of our services

To download a copy of our Quality Account please click here.