Quality Account published

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Published: 1st July 2015

Our latest Quality Account is now available to download. The account - which is published every year - provides an overview of the quality of our services in three main areas:

  • Safety
  • Clinical effectiveness
  • Patient experience

As well as showcasing some of our achievements over the past year - including our switchover to a more effective clinical system, and improvements in record keeping - the account also outlines our plans for improving quality in the future. Some of our priorities include:

  • Improving patient engagement in quality
  • Creating a single point of access for people with long-term conditions
  • Making more information available to patients about the quality of our services

To download a copy of our Quality Account please click here.

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