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Community equipment provider update

Published: 11th August 2025

We are aware that NRS Healthcare, a supplier of community healthcare equipment, has fallen into liquidation.  

NRS is the equipment provider for 21 London boroughs, including the boroughs in which CLCH provides services.  

Whilst CLCH doesn’t provide community equipment directly, we are working closely with local authorities and other partners to ensure that our patients can continue to access essential equipment. 

CLCH recognises how critical community equipment is for people leaving hospital or maintaining their independence at home, and we are committed to ensuring that services remain as reliable as possible, especially for those with the highest levels of need. 

If you have any concerns about your equipment, please find information below on how to contact the supplier based on the borough you live in: 

Hammersmith & Fulham, Kensington, Chelsea or Westminster: 

The new supplier is 24-7 Healthcare. 

In office hours   

Monday – Friday, 9am – 5pm, call 020 4631 4631   

Out of hours   

Monday – Friday, 5 pm – 9am, call 020 4636 6247 

Saturdays, Sundays and Bank Holidays, all hours, call 020 4636 6247 

 

Wandsworth, Richmond and Merton: 

Provide Equipment Hub (PEH) is the new supplier in south west London.  

How to get in touch with PEH: 

  • Telephone: 020 8 664 8860 (lines open 9am to 5pm Monday to Friday, and 8am to 4pm on Saturdays)  

For an out of hours response, please call the same number and listen to instructions.  

You can contact the council with questions by email on communityequipment@wandsworth.gov.uk or call 020 8871 5782. 

Find more information on the Wandsworth Council website. 

 

Harrow or Brent: 

You can contact Harrow council for questions by email on ahadults@harrow.gov.uk or call 020 8901 2680 (lines open 9am to 5pm, Monday to Friday). 

 

Ealing: 

Healthcare staff can contact: communityequipment@ealing.gov.uk  

Updates on who patients can contact are due this week on the Ealing Council website. 

 

Barnet:

For general enquiries about equipment, contact NRS directly:

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