CLCH achieves Workforce Quality Accreditation

Published: 7th May 2024

Following an in-depth review and assessment, CLCH has been awarded the WQA (Workforce Quality Accreditation)  Bronze level from the IAOCR (International Accrediting Organization for Clinical Research). The IAOCR assesses organisations to the highest internationally recognised quality standards for clinical research workforce practices.

The WQA quality mark evidences that participating sites are operating to the highest global standards for their clinical research workforce, and builds confidence for patients, clinical trial sponsors and CROs that research is in safe hands.

The CLCH team demonstrated real strength across employee health and wellbeing, leadership and partnerships. The IAOCR assessors noted that “the leadership demonstrated is to be commended and the resources available to staff are some of the best I have come across and it is great to see how well they are embedded in the organisation.”

Simon Lewis, Head of Research & Development at CLCH said: "It was really important to me that the CLCH team underwent the WQA process; this is an organisation and team that I believe consistently deliver above and beyond, but this independent verification is important to demonstrate our high quality standards to the clinical research community,” 

“We found the process in-depth and enlightening with a real emphasis on valuing the positive contributions of our teams. It has helped us identify areas we can evolve and develop so that we can continue to maintain and excel in our standards. We really hope we inspire other NHS Trusts to see how efficiencies can be made to improve the overall workforce processes, invest in and engage teams and strive to achieve the WQA quality standards."

The IAOCR internationally recognised WQA standards have been developed with and endorsed by key stakeholders from across the global industry. IAOCR accredits and certifies clinical research organisations by independently quality assuring both Clinical Research Professionals (at the individual level) and workforce processes (at the organisational/site level), to the highest global standards. WQA provides a clear benchmark of quality and excellence in workforce practices, offering employees withing the organisation a point of pride, whilst also providing sponsors and CROs seeking clinical trial partnerships, formal evidence of workforce quality and reassurance of world-class trial delivery.

"It was a real pleasure to work with the CLCH team on the Workforce Quality Accreditation process. The positivity and dedication of the team really shone through during the discussions that were had for CLCH,” outlines Sarah Everitt, VP Operations, IAOCR and GCSA. “The WQA assessment has a systemised approach to achieving employer goals through increased workforce performance & engagement; this achievement is a great reflection on CLCH’s strong, supportive leadership and the focus that is in place in relation to employer best practices.”

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