FOI/25/363

Request

1) Do you have an active language service (Interpreting) contract? Yes - DALs

2) Are services accessed via a framework or independent of a framework? If a framework, what framework(s) is it? NHS SBS

3) When does the existing contract(s) expire? 31/06/2026

4) Who are you current suppliers by service type i.e. BSL, telephone, spoken, video? DALs

5) Do you procure spoken and non-spoken (BSL) interpreting together? No

6) Do you consider non-spoken interpreting a specialist service? If yes and you do not procure this service separately. Why do you not procure this service separately? Procured separately

7) Are you aware of The House of Lords inquiry into Interpreting and Translation Services? If so, will this impact how you procure language services? Not an FOI question so no need to respond

8) What is your organisations language services procurement policy. i.e. do you undertake pre-market engagement, do you run a competitive tender process or direct award? Contract is awarded via Tender process

9) Are language services on the procurement plan in 2025, if so, can you please give an indicative timeline? Not on the plan for 2025

10) Who is the senior responsible person for Language Services in your organisation? Director of Operational Resilience

11) Can you please provide historical use for each service for 2024. Please highlight if you are referring to number of assignments or hour/minutes this response.

 

Number of assignments provided below:

a. On-site spoken – 5,652

b. Onsite non-spoken - 372

c. telephone interpreting – 16,095

d. Video spoken - 913

e. Video non-spoken - 13