FOI/25/145

Please address the following questions regarding your Storage & Cloud Infrastructure:

Does your organisation use on-premise or cloud storage or both? We currently use both, on premise and cloud storage.
Please confirm the on-premise hardware manufacturer. The on-premise hardware manufacturer is EMC.
Please confirm your cloud storage provider (AWS, Azure, Oracle, etc.). The cloud storage providers is Azure (NHS Tenant).
What is your annual spend on cloud storage? Cost is included as part of our licensing with NHS England.
How do you back up your data and with whom, e.g., Backup as a Service? This is part of the NHS England agreement.

	Telephony	Finance & Payments	Cyber Security	HR	Payroll	Finance BI & Analytics System	ITSM
Type	On prem VOIP	Advanced (eProcurement/eFinancials)	Provided in conjunction with our strategic IT partnership with Capita	ESR	ESR	ESR/Advanced	Remedy - Provided in conjunction with our strategic IT partnership with Capita
Supplier	Trust owned	North West London Collaborative	Capita	IBM	IBM	IBM/North West London Collaborative	Capita
System Name	Cisco Finesse	eProcurement/eFinancials	Capita	ESR	ESR	ESR/eProcurement/eFinancials	Remedy
Date installed	>10yrs	Oct-23	2015	>10yrs	>10yrs	>10yrs	2015
Contract Expiration	n/a (EOL)	2026	Aug-25	2026	2026	2026	Aug-25
Annualy renewed	No	No	No	No	No	No	No
Replace?	Yes	No	Yes	No	No	No	Yes
Framework	All compliant routes used.	All compliant routes used.	All compliant routes used.	All compliant routes used.	All compliant routes used.	All compliant routes used.	All compliant routes used.
Value	n/a	Part of an ICB wide partnership working	Part of the wider Capita IT partnership	Part of an ICB wide partnership working	Part of an ICB wide partnership working	Part of an ICB wide partnership working	Part of the wider Capita IT partnership

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