FOI/2025/26/339

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Reference FOI/2025/26/339
Description Telecoms Freedom of Information
Date requested 09/01/2026
Attachments N/A

Your request below:

 

Under the Freedom of Information Act, I would like to request the following information.

Telephone System

What make is your telephone system?

How old is the telephone system you operate?

How many users do you have?

Is your telephone system cloud based or on premise?

 

Can your switchboard operators transfer external incoming calls to all users across your estate?

 

How many extensions does your telephone system have?

 

Telecoms Estate

 

How much do you spend annually on telecoms?

Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance?

Which suppliers do you use for Voice / Data / Mobile / Maintenance?

 

How many analogue lines do you have?

How many ISDN2 Services do you have?

How many ISDN30 Services do you have?

How many mobiles do you have?

Have you done anything about the Analogue Switch Off / Digital Switch On?  If so, what have you done?

What are the contact details for the person who looks after telecoms and the costs associated with these?

Microsoft

How much do you spend annually with Microsoft?

How often do you review licensing costs?

Our response below:

 

Telephone System

What make is your telephone system? Webex

How old is the telephone system you operate? 6 months

How many users do you have? 2,880

Is your telephone system cloud based or on premise? Cloud

 

Can your switchboard operators transfer external incoming calls to all users across your estate? Yes

 

How many extensions does your telephone system have? 2,880

 

Telecoms Estate

 

How much do you spend annually on telecoms? C.£300k

Do you know how this is split into Voice Telecoms / Data Networking / Mobile Communications / Maintenance? Not split

Which suppliers do you use for Voice / Data / Mobile / Maintenance? VMBO2 and Vodafone

 

How many analogue lines do you have? n/a

How many ISDN2 Services do you have? n/a

How many ISDN30 Services do you have? n/a

How many mobiles do you have? C. 6000

Have you done anything about the Analogue Switch Off / Digital Switch On?  If so, what have you done? Liaise with supplier and move lines where possible.

What are the contact details for the person who looks after telecoms and the costs associated with these? Andrew.chronias@nhs.net

Microsoft

How much do you spend annually with Microsoft? C. £400k

How often do you review licensing costs? Annually

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