FOI/2025/26/285
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| Reference | FOI/2025/26/285 |
|---|---|
| Description | Bank Payroll Service Fees |
| Date requested | 17/11/2025 |
| Attachments | N/A |
Under the Freedom of Information Act 2000, please provide for your Bank workforce for FY 2024/25 (or the most recent 12 months):
- Do you outsource payroll for Bank workers? If yes, name of provider.
Our Payroll provider is London North West NHS Tryst
- Your fee model for Bank payroll (e.g., per payslip, per hours processed, per timesheet, % of gross pay).
This is a fixed fee based on cost per payslip. For the year 2024/2025, cost per payslip is £2.42, this is based on the processing of 124,191 payslips.
- The fee level actually paid (e.g., £ per payslip / £ per hour / £ per timesheet / %).
As per Q3
- Average number of Bank payslips per pay period and pay frequency (weekly/monthly).
Our payroll provider is a managed service that supports all staff members of the Trust, bank and substantive, this is at a fixed price per payslip total payslips for 2024/25 – 124,191. Our managed service provider does not track bank versus substantive we only track the total number.
- Any additional charges (off-cycle payments, corrections, pension retros, RTI re-submissions).
No
- If Bank payroll is delivered in-house, please confirm your internal cost per payslip (or best estimate) for Bank staff.Please provide any available contract end dates.
It is outsourced to LNW NHS Trust.