FOI/2025/26/278

Request

Section 1 – Violence and Aggression Statistics

1. Please provide the most recent staff survey results or internal reporting data relating to violence and aggression incidents against staff, in line with NHS England, CQC, and VPR reporting frameworks.
2. If available, please provide comparative data or trends over the past three years (e.g., 2022–2025).
3. Please specify whether this information is collected through your Trust’s internal systems, ESR, Datix, or another platform.

 

1. We have provided data related to incidents reported by staff on our Datix incident management system

2. Section 21 - Information Reasonably Accessible by Other Means -  Please see visit https://clch.nhs.uk/about-us/foi/foi-requests/foi202526199

3. We have provided data related to incidents reported by staff on our Datix incident management system

Section 2 – Staff Training (Violence Prevention and Reduction / Conflict Resolution)

4. Please confirm what levels of conflict resolution conflict management Physical intervention Breakaway training (e.g., Level 1, 2, or 3) are provided to clinical staff.

Do you have Security In house or Outside Agencies and the level of their Training

5. Please indicate:

1. • Whether this training is mandatory;
   • The frequency/renewal period of the training (e.g., annually, every three years); and
   • Whether this is in line with Trust policy and NHS England VPR standards.

 

 

4 and 5. All Trust staff were required to complete an annual Conflict Resolution Level 1 module as part of their statutory mandatory training until the end of March 2025. Since April 2025, this was updated to being required every three years to align with the National Core Skills Training Framework (CSTF). Since October 2025, all staff have been able to access the national e-learning for health conflict resolution e-learning modules - the conflict resolution training is mandatory and in line with Trust Policy and the CSTF (and hence NHS England VPR standards). The Trust has an internal security team who provide additional, bespoke training to teams (non Statutory-mandatory training related).

 

Section 3 – Training Compliance and Internal Standards

1. Please provide the current compliance rate (%) for each training level (1, 2, and 3) for the most recent reporting year.
2. Please confirm whether this level of compliance meets your Trust’s internal training standards or targets, and if not, what actions are in place to improve compliance.

 

6 and 7. The compliance rate for conflict resolution at the end of March 2025 was 99.89%, which exceeded our internal compliance target rate of 95%.

 

Section 4 – Training Delivery and Trainers

1. Please confirm who delivers the conflict management and physical intervention training (e.g., Trust-employed security trainers, external providers, or clinical educators).

8. Please see the response provided to questions 4 and 5.

 

For transparency, the reason for this request is that I am currently the sole conflict management and physical intervention trainer for both clinical and security staff within University of Sussex Hospital Foundation Trust. I am VPR Level 4 and RRN certified, and am developing a business case for expanding the training team to ensure responsiveness to NHS England and VPR standards and to benchmark our provision against peer organisations.

This information will help ensure our Trust’s approach aligns with national expectations and best practice