FOI/2025/26/267

Request

Below is a combination of referral outcome and discharge figures. Each column has multiple values.

• The total number of referrals received per year / per month 

Over the last 3 years we averaged 536,000 referrals per year

• Average time taken to triage a referral

Triage times are not recorded in our data warehouse

• Process for triaging referrals - is this a paper process or electronic?

Referral triage is electronic

• If electronic, what system(s) are used?

EMIS and SystmOne clinical systems

• Number or % of referrals rejected (inappropriate/ incomplete/ needing further investigations)

Over the last 3 years 15% of referrals were rejected

• Is there a dedicated referrals team? 

The trust has 5 divisions and numerous teams covering multiple services handling referrals.

• Is so please provide a breakdown of roles and bands and number of WTE

Referrals are handled by numerous services so unable to provide.