FOI/2025/26/260

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Reference FOI/2025/26/260
Description Interpreter accessibility
Date requested 21/10/2025
Attachments N/A

Request

1. Do you have a languages services contract? Yes

2. Who are you current suppliers by service type i.e. BSL, telephone, spoken, video, translation? DALs

3. When does your current contract expire? June 2028

4. Can you please share timelines of when you are going to market to procure these services again? 2027 

Additionally,

o Will you be running a tender or direct awarding services? Tender

o Will you be going to market with any other organisations, if so, please advise the name of these organisations? Not Known

5. Do you undertake pre-market engagement in line with the Procurement Act 2023 - 

Yes, we will undertake pre-market engagement in line with the relevant procurement regulations. 

6. Who is the team member and department responsible for managing interpreting services? Interpreting services.

7. Can you please provide historical use for each service from 1 January 2025 – 30 June 2025. Please highlight if you are referring to number of assignments or hour/minutes this response.

a. total number of on-site spoken assignments?

b. total number of on-site non-spoken (BSL) assignments?

c. total number telephone interpreting assignments?

d. total number of video spoken assignments e. total number of video non-spoken assignments?

Please see details below  - this is the totals for each type of request for number of assignments covering 1 January 2025 – 30 June 2025.

 

Service line  Bookings

F2F             3183

TI                8923

TR                6

VRI               408

 

 

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