FOI/2025/26/124

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Reference FOI/2025/26/124
Description NHS trust payroll over/underpayments
Date requested 07/07/2025
Attachments N/A

Request

  1.  For each of the following financial years (24/25, 23/24, 22/23, 21/22, 20/21):
    1. The number of financial overpayments made to staff
Year Number of overpayments Total Value
2021 113 £143,378.00
2022 129 £179,829.00
2023 105 £189,725.00
2024 81 £123,826.00
2025 53 £67,218.00

 

  1. number of financial underpayments made to staff.

 

YEAR NUMBER OF UNDERPAYMENTS TOTAL VALUE £    
20/21       RECORDS NOT HELD - PRE TRANSFER
21/22 141 205280.14   RECORDS START FROM NOV21
22/23 189 226981.31    
23/24 112 134558.79    
24/25 110 144183.18    

 

2.  And then the number of times bailiffs or any other debt enforcement agency was brought in to pursue trust staff in order to recover overpayments.

 

Please provide this for each of the following financial years (24/25, 23/24, 22/23, 21/22, 20/21):

The Trust has used two debt collection agencies – until 2022 it used CCI Credit Management Ltd , from 2022 it has used ACT Credit Management Ltd.  The trust has not directly engaged bailiffs.

 

Year Number of overpayments Total Value CCI Debt Referral ACT Debt Referral Total Value
2021 113 £143,378.00 13 None £31,371.00
2022 129 £179,829.00 None 27 £27,109.00
2023 105 £189,725.00 None 20 £39,451.00
2024 81 £123,826.00 None 30 £45,229.00
2025 53 £67,218.00 None 26 £40,874.00

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