FOI/2025/26/028

Request

In order to assist you with this request, I am outlining my query as specifically as possible.

It relates to occurrences of scam/fake QR codes in hospital car parks. I would be interested in the following information relating to any incidents of this in hospital car parks owned or controlled by your trust:

 

- Have hospital parking enforcement officers (or equivalent role with oversight over hospital car parks) recorded/noted any incidents of fake or scam QR codes in hospital car parks owned or controlled by the trust? (Yes or No)

 

- If the trust uses 3rd party operators to manage their hospital car parks - have these operators made the trust aware of any incidents of fake/scam QR codes in these car parks? (Yes or No)

 

- Has the trust received any reports from members of the public relating to incidents of fake/scam QR codes in these car parks?

 

- if yes to any of the above, please provide details of (i) how many and (ii) which sites these incidents took place at.

 

- If held, please also provide documentation relating to the most recent five incidents (this may include photos/internal reporting/correspondence etc, redacted where necessary)

 

If my request is denied in whole or in part, I ask that you please justify all deletions by reference to specific exemptions of the act.

 

Response

This would be Nil Information – CLCH do not manage any patient or visitor car parks, and therefore the Trust does not impose any charges or penalties on any sites. We have no record of any charging scams or issues of this nature at all. We have therefore deemed your FOI request not applicable to our trust as we do not hold the information.