Health Visiting

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Healthcare services can be confusing....

Our website - CLCH Children's Health Matters is for parents, expectant parents and carers to find information about the services available for children and families in the local area. You will also find helpful resources tailored to your child as they grow and develop.

You can also find out how to contact our staff directly if you have a concern about your child's health.

Health Visiting

Our health visiting teams work with mothers and fathers, their families, and community groups to promote the health and wellbeing of children and reduce inequalities from the antenatal period until your child starts school. 

Health visitors are nurses or midwives who have undertaken additional training in community public health nursing. By helping parents and carers learn who have undertaken additional training in community public health nursing, they develop the skills required to bring up their children. Our health visiting teams help give the new generation the best possible start in life.

You can find details about your local team and how to contact them on the 'I'm concerned who can I talk to' section below or in the local resources pages.

Two year health review

Your child will have been learning lots of new skills since their 1 year health review and you may be getting ready for them to start going to a nursery, child minder or pre-school if they aren’t already doing so. 

The two year review is a chance for you to meet with your health visiting team to see how your child is developing in each of the Ages and Stages (ASQ) five developmental areas:

  • Communication - talking
  • Gross fine motor skills - movement
  • Fine motor skills - hand skills 
  • Problem solving
  • Social and Emotional - emotions, behaviour and play

This review is designed to help support your child to be ready for school and is an opportunity to pick up any concerns you have about your child's health and development. This will allow the health visiting team to ensure that if you or your child need any support from other services we can help you to access these. This is particularly important as you and your child prepare for them starting school.

Even if you don't have any concerns about your child's health and development it's important to have the two year review as we will assess your child’s health, development and growth and will also provide age related information for you and your child. 

The health visiting team will also talk to you about early years education and how you can access the free 15 hours for two year olds if you and your family are eligible and the free 15 hours for 3 year olds for all families.

Childcare choices

To book your child’s two year health review please contact your local health visiting team - contact details are available at - Find your local HV here.

If your child already attends an early years education setting they will have a progress assessment between two years and three years. This is separate to the Health Visiting two year review and looks at different areas of their development. This is based on observations while they are in nursery, preschool or with their childminder and it uses early learning goals. Your child will not be tested and this review helps your child’s early years education setting to best meet the needs of your child. It is important that your child has both reviews to get a holistic picture of how they are progressing.

Find your local HV here.

Children’s centre are places where families with children under 5 years can go to meet other parents and carers in their community.

Each children’s centre is slightly different but you will often find groups and activities, midwife and health visiting appointments, baby clinics, infant feeding support and parenting courses. 

Children’s centres are welcoming places where you can go if you need some extra support. They are experts in helping you find the support you need.

You can find your local children’s centre on your local authority website there is a link to this page on the Local resources section of our website.

If you're concerned about yourself or your baby please contact your health visiting team. We are available to help and support in many different ways and can support you to access other services in the local community.

Merton 0-19 Integrated Single Point of Access (SPA)

Providing feedback on our services

It is important for us to hear what you think of our services so that we know what we are doing well and where we need to make improvements. Whether you wish to pay us a compliment, raise a concern or make a formal complaint, our patient advice and liaison service (PALS) team are here to help and all feedback given will be kept confidential.

You can find out more about how to provide feedback here.

If you would like to complete a patient story please speak to the team CLCH health team. Patient stories are a chance for you to share more information about your experiences of being cared for by our services. We collect patient stories in multiple different ways including videos, written stories, pictures and conversations with you that we then type. 

Contacting our PALS team

  • Telephone: 0800 368 0412
  • Email: clchpals@nhs.net
  • Post: PALS team, Central London Community Healthcare NHS Trust, 5-7 Parsons Green, London, SW6 4UL

Providing feedback on this website

We want this website to be helpful to you and your family and welcome feedback on how we can improve it. If you spot anything that's incorrect, confusing or have suggestions for how we can make it better please email us on clcht.health.matters@nhs.net this mailbox will be checked weekly and should not be used for urgent or clinical requests.

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