_1JJ5150-resize.jpgWhen you start work here we'll organise a tailored induction programme for you to help you learn about everything from organisational policies to information directly relating to your role.

As well as having a strong internal resource, our organisational development team works in close partnership with key NHS-focused external training providers, such as Healthskills and NHS Elect. They deliver practically orientated leadership and management programmes for staff at all levels here.

Staff also have access to one-to-one and team coaching, using both internal resources and NHS London coaches, and our team can assist you in finding the right mentor for you.
 

Essential training

Some of your initial learning here comes under our essential training programme.

These short courses help you gain the skills and knowledge required for your job role and the service area you work in.

Our essential training courses include: safeguarding children level 2, phlebotomy, basic life support with anaphylaxis, basic life support, anaphylaxis and defibrillation, as well as basic food hygiene, health and safety for managers, fire warden training and display screen equipment training.

E-learning

We're committed to making learning accessible to all staff and our e-learning programme is instrumental in making this happen.

The National Learning Management System provides online learning courses, enabling you to learn flexibly and free of charge. Courses range from learning about particular health conditions, such as dementia or MRSA, to personal development modules relating to effective communication and information governance.

As an employee here, you will also be entitled to an Athens account and subsequent free access to journal articles and medical reference materials.

Refresher statutory mandatory programme

Our refresher statutory mandatory programme will help you improve the quality of care for the patients you treat here.

You'll attend modules that will be relevant to your role, receiving bespoke training depending if you are patient handlers, non-patient handlers or clinical staff.

All staff receive training on child domestic and domestic violence, adults at risk, safeguarding adults and children, dementia awareness and learning disabilities consent, as well as equality and diversity, fraud and bribery awareness and energy and waste management.

Non-patient handlers go on to be trained in object moving and handling, patient handlers go on to be trained in patient moving and handling and clinical staff are trained on the Mental Capacity Act and infection prevention control.

Talent and leadership development

Regardless of the job you do here, we think it's important to identify where your talents lie and how they can be built on.

As a result, we offer tailored support to individuals and teams to enhance personal development, identify leadership style, improve communication and resolve conflict. To aid this process, we use a number of methods including psychometric questionnaires, the NHS 360 Degree feedback tool and bespoke coaching opportunities specifically for career development.

Continual professional development

The learning and development service here believes in promoting continual development of our staff.

As a result, we offer short bite-sized courses and programmes for staff in bands one to four to meet their personal, professional and service area learning needs and develop career aspirations.

Administration development framework

We value our administration staff here and know that our crucial community services couldn't function without them.

That's why we've created our Administration Development Framework Programme, offering our administration staff the opportunity to access a variety of one day short courses and qualification programmes.

Included within this is the Foundation Programme: a series of 10 interlinked courses designed to provide administration staff with the opportunity to improve their existing skills and develop new knowledge and skills.

Our courses include everything from fundamental skills for administrators and mastering minute taking to dealing with conflict over the phone and writing effective emails and letters.

Performance appraisal development review

All staff at here have the opportunity to discuss their career progress and development at bi-annual appraisal sessions with their line managers.

This is a key opportunity to track the progress of your role and career here and identify further training and development needs.

Skills for life

We're also committed to programmes of lifelong learning to help you improve adult basic skills.

We run courses to help you improve literacy, numeracy, IT and communication skills. These courses help to build both confidence and motivation for learning. Participating staff may even progress to work-based qualifications and the National Certificate in Literacy and Numeracy.